Telehealth Facilitator

Behavioral Health Solutions is seeking a hard-working, self-driven individual to join our behavioral team as a Telehealth Facilitator in a Skilled Nursing Facility (SNF) environment. Applicants must be able and willing to travel to facilities in the Polson area on scheduled days; travel to surrounding areas may be required with compensation for fuel provided.

About the role

Full-time or part-time work is available. The exact number of hours depends on the range you are willing to travel.

Responsibilities

• Serve as the liaison between the healthcare provider and the patient during Telehealth visits.
• Ensure telehealth equipment is working properly, troubleshoot technical issues, and connect patients with technical support as needed.
• Coordinate appointment scheduling between healthcare providers and clients in SNFs.
• Provide ongoing support to healthcare professionals regarding Telehealth services.
• Ensure timely connection to telehealth appointments.
• Communicate professionally with patients, families, facility staff, and colleagues.

Requirements

• Comfortable using technology – iPads, tablets, smartphones, computers, and mobile applications.
• Proficient in Microsoft Office and other relevant software.
• Knowledge of behavioral health terminology.
• Strong organizational and time-management skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong interpersonal and communication skills.
• Knowledge of HIPAA regulations and patient confidentiality.
• Possession of a valid Driver’s License.
• Some facilities may require up-to-date vaccinations or appropriate exemptions.
• BLS certification.
• TB Test.
• CPR/AED/First Aid Certificate.

Benefits

• Competitive earnings.
• Required PPE is provided.
• Training and supervision.
• Work-life balance.
• PTO and paid holidays.
• Paid during commute.

Pay

$16.00 - $20.00 per hour.