Telecommunicator (Part-time)

Essential Duties and Tasks

• Receives routine and emergency telephone calls and personal requests for assistance.
• Identifies the locations of callers to choose and dispatch the proper law enforcement, fire, or rescue department or unit.
• Operates a variety of electronic equipment to maintain contact with Sheriff and Police personnel, multiple fire units and emergency rescue personnel, emergency medical service, and other law enforcement units.
• Interviews callers to determine nature of concern and provides information about the situation as it develops and/or background information from the DCI.
• Operates terminal connected with the DCI to obtain driver's history, vehicle registration data and criminal record information; checks warrants; runs vehicle inquiries and driver license history checks for law enforcement agencies.
• Maintains communications logs and reports including the nature of calls, actions taken and the times involved.
• Makes radio contact to ensure safety; takes and transmits personal and departmental messages.
• Documents and records all calls.
• Works in the communications center to receive calls during weather and other emergencies such as hurricanes, ice and snow.

Special Requirements

• Possession of or ability to obtain certification by the State of North Carolina as a DCI Operator within 3 months.
• Possession of or ability to obtain Basic Telecommunicator Certification within 1 year.
• Possession of or ability to obtain International Association of Emergency Dispatch - Emergency Medical Dispatch certification within 1 year.
• Possession of or ability to obtain International Association of Emergency Dispatch - Emergency Fire Dispatch certification within 1 year.
• Possession of or ability to obtain CPR certification within 1 year.
• Able to work 12-hour shifts, rotating shifts, nights, weekends, and holidays.
• Able to be certified through the NC Dept. of Justice.
• Able to work 12 hr. rotating shifts.
• Able to pass a background check and Drug screening.