Public Safety Telecommunicator (Part-Time)

Responsibilities

• Monitor, receive, and coordinate all communications with university/campus police headquarters and the field, including emergency 9-1-1 calls.
• Handle both in-person and telephone inquiries from the public.
• Refer calls or dispatches assistance as appropriate.
• Provide medical pre-arrival instructions for calls received via 9-1-1.
• Monitor, update, and maintain various departmental logs and lists.

Qualifications

Minimum Education and Experience: High School diploma or equivalent, and/or up to 4 years of relevant experience. At least two years of clerical experience.

Certifications/Licenses: Must be a certified 9-1-1 operator or receive certification within 90 days of employment.

Required Knowledge, Skills, and Abilities:

• Ability to record and maintain data in computerized and non-computerized formats.
• Must have effective client service skills and be able to communicate effectively.

Preferred Qualifications: Radio communications or dispatcher experience, and professional computer experience are preferred.

Special Conditions:

• In accordance with New Jersey State law, applicants must agree to undergo and authorize the university to conduct fingerprint, criminal history and/or child abuse record checks with various law enforcement agencies, including but not limited to: the Federal Bureau of Investigation, Identification Division and/or the New Jersey Division of State Police, Bureau of Identification.
• Must pass a physical examination.
• Must pass a psychological examination.
• Must complete continuing education credits to maintain certifications required to perform essential functions of the position.
• Candidates must also assume any costs incurred by the university associated with the background investigations whether required by statute or not.
• Must be able to work various shifts, including weekends, overnights, and holidays; occasional overtime is required.

Pay

FLSA Nonexempt. Salary range: $29 - $32 per hour.

Benefits

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Schedule

Part-time position, 19 hours per week. Temporary staff appointment – hourly. Work schedule includes various shifts, weekends, overnights, and holidays; occasional overtime may be required.