Part-time Staff: Public Safety Telecommunicator

About the role

The Public Safety Telecommunicator performs communication and dispatch functions, 2-way radio, phone, clerical, and desk duties in support of Campus Police Department line functions.

Responsibilities

• Receive incoming 911 emergency and non-emergency telephone, electronic, two-way radio communication and in-person visitors;
• determine need and either handle independently or forward to radio, car or other appropriate department or staff member.
• Monitor and transmit radio traffic from/between college police department personnel, other college departments and external public safety officers/departments.
• Monitor, dispatch, or call for service a variety of alarms, including fire, intrusion, panic, CO2, etc.
• Monitor, review, and download video from a 300-camera video surveillance system.
• Issue parking permits, keys, and related items, and maintain records of distribution activities.
• Utilize multiple emergency mass messaging systems.
• Document, maintain records, and dispatch using Computer Aided Dispatch (CAD), Records Management (RMS,) and Mobile Data Terminals (MDT).
• Receive and document lost property, bond, etc. and issue receipts or notify owners.
• Operate, monitor, and assign electronic access control, utilize voice recorder software, and access Law Enforcement Automated Data System (LEADS)
• Perform related duties as assigned.

Qualifications

• Education/Training and Experience Required/Preferred: High school diploma
• Experience as a dispatcher or clerk in a law enforcement department is preferred.
• LEADS certification is preferred.
• Association of Public-Safety Communications Officials (APCO) Public Safety Telecommunicator (PST) Certification preferred.
• Knowledge, Skills, And Abilities: Knowledge of computers, the internet, and modern systems such as Microsoft Office, Adobe, Outlook, TEAMS, etc.
• Skills in following oral and written instructions; compiling a variety of documents; performing arithmetical calculations; keyboarding at 30 WPM.
• Ability to learn and apply College policies and departmental procedures; operate standard office and police communication equipment; perform routine and detailed tasks in an accurate and efficient manner; work under pressure; maintain effective interpersonal working relationships.
• Ability to multitask and perform under pressure with speed and accuracy.
• Ability to handle sensitive data and maintain a high level of confidentiality.

Conditions of Employment

• This is a part-time non-continuing staff position, pay grade 6A on the staff salary schedule.
• Applicants must authorize a detailed background investigation and prove to be suitable for a law enforcement position.
• Association of Public-Safety Communicator Officials (APCO) Public Safety Telecommunicator (PST) Certification must be obtained within one year of onboarding.
• This position will be primarily 2nd shift (3 pm-11 pm) and occasional dayshift hours between 7 am and 3 pm.
• There will not be any requirements to work weekends, holidays, or third shift hours unless an emergency or special circumstance arises.
• Combination of scheduled and call-in hours, up to 300-400 hours per year.
• This position has variable working hours during the week, primarily 4 to 8-hour shifts.

Application Process

To apply, visit the college’s Human Resources website. Applications will be accepted until the position is filled; however, application review will begin immediately. Please be prepared to answer all questions in the college’s employment application, attach a current resume and a cover letter summarizing your interest and qualifications for this position, and ensure your web browser is updated to the latest version. For special accommodations, contact the Human Resources Office at 440-525-7575.