Telecommunicator/911 Dispatcher

About the role

Join our team and make a difference in your community as a Telecommunicator/911 Dispatcher. If you enjoy working in a fast-paced team environment and helping others, this position could be an ideal fit. Successful candidates should possess above average computer and communications skills. All required training is provided through an extensive, progressive field training program.

Responsibilities

• Answer emergency 911 calls from the general public, gather incident information, dispatches the appropriate emergency safety personnel such as police, fire, ambulance and other counties, and enters the call into the computer-aid dispatch (CAD) database for tracking.
• Prioritize phone calls based on urgency and maintain telephone contacts with callers during dangerous situations.
• Document reports taken regarding juvenile runaways, warrant services, and other important situations, and forward the information to the appropriate personnel.
• Utilize the Mutual Aid Box Alarm System (MABAS) Division 131 dispatch center.
• Track status of County Deputies, police, and other emergency personnel regarding availability, location, and work schedule.
• Provide information to deputies and police regarding outstanding warrants, suspect/subject data, driver and vehicle information, and complaint investigations.
• Enter missing persons, stolen vehicles, guns, articles, and various other items into the Transaction Information for the Management of Enforcement (TIME) System as required by the Wisconsin Department of Justice- Crime Information Bureau.
• Monitor National Warning System (NAWAS) weather services, activate warning sirens and issue warnings to emergency personnel in Sauk and surrounding Counties.
• Aid in setting up transportation for Chapter 51 commitments, inmates, suspects, detainees, and prisoner transports.
• Test emergency personnel radio and paging system.
• Perform monthly validation of Crime Investigation Bureau/National Crime Information Center (CIB/NCIC) Records.
• Enter Temporary Restraining Orders and Injunctions into CIB/NCIC and validate for accuracy.
• And other duties as assigned.

Requirements

• High School diploma or equivalent
• Become TIME certified within 6 months of start date.
• Become a Notary Public within 6 months of start date.

Qualifications

• Any form of law enforcement or emergency services experience

Skills

• Excellent computer and communications skills

Benefits

• Exceptional, comprehensive benefits package including health and life insurance, eleven paid holidays, and a generous pension plan through the Wisconsin Retirement System (WRS).
• Additional voluntary life, supplemental, dental, vision, accident, and short-term disability plans are available as well as deferred compensation.
• Work-life benefits designed to enhance your life and the communities we serve.

Pay

Compensation beyond normal hours will be subject to applicable state and federal regulations.

Schedule

Standard working hours may vary between first shift, second shift, and third shift. Please note these hours are subject to change and additional hours may be needed or required.

Equal Opportunity Employer

Sauk County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Additional Information

Working for a government entity gets you a spot on the Public Service Loan Forgiveness (PSLF) Program. The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer.