TECHNOLOGY SUPPORT SPECIALIST I

Essential Performance Responsibilities

• Provide technical support of District owned computer hardware, software, networks, and servers.
• Concentrate on customer concerns, needs, issues, training, and guidance.

Minimum Qualifications & Experience

• A standard high school diploma or GED equivalent.
• Four (4) years of experience in supporting computer systems related to digital environment.
• Or an earned associate’s degree from an accredited institution.
• Two (2) years of experience in supporting computer systems related to digital environment.
• Proficiency in basic hardware and software troubleshooting.
• Knowledge of Windows, Mac, and iOS operating systems.
• Ability to install and maintain software applications.
• Experience managing and maintaining computer network systems including Virtual and Local Area Networks.
• Supporting enterprise applications such as word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage, and other related applications.
• Effective communication and computer skills as required for the position.

Preferred Qualifications & Experience

• Bilingual skills.

Significant Contacts

• Frequent contact with customers at the assigned location.
• Frequent contact with district-level technology support staff.

Physical Requirements

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

Terms of Employment

• Salary and benefits consistent with the District's approved compensation plan.
• Length of the work year and hours of employment established by the School Board.

Job Progression Ladder

• The Technology Support Specialist I & II positions are designated as one job for the purpose of job progression.
• The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department/school.

Significant Contacts

• Frequent contact with customers at the assigned location.
• Frequent contact with district-level technology support staff.

Skills & Competencies

• Basic hardware and software troubleshooting.
• Knowledge of Windows, Mac, and iOS operating systems.
• Ability to install and maintain software applications.
• Experience managing and maintaining computer network systems including Virtual and Local Area Networks.
• Supporting enterprise applications such as word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage, and other related applications.
• Effective communication and computer skills as required for the position.

Location Preferences/Additional Information

• Work Location: SHERIDAN TECHNICAL COLLEGE
• City: HOLLYWOOD

Advertisement Window

• 07/22/2026 - Open Until Filled

Work Calendar

• 247/248 Day Cal

Pay Grade

• GRADE 18

Classification

• Nonexempt

Compensation

• Hourly Rate: $25.93 - $39.74 per hour

Shift Differential (If applicable)

• /

Advertisement Window

• 07/22/2026 - Open Until Filled

Work Calendar

• 247/248 Day Cal

Pay Grade

• GRADE 18

Classification

• Nonexempt

Compensation

• Hourly Rate: $25.93 - $39.74 per hour

Shift Differential (If applicable)

• /

Link To Job Description

• To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072