Technology Support Specialist

About the role

The Technology Support Specialist must be a skilled communicator, able to learn and support educational technologies in support of the district, and works closely with the Technology Director to support the vision for how technology will be used to meet the district's strategic goals.

Responsibilities

• Leadership and Vision: support the vision for how technology will be used to meet the district's strategic goals, and have a strong ethical and integrity mindset
• Systems Management: coordinate and ensure the implementation of all tasks related to the technical systems installed in the schools and the integration of technology into every facet of operations
• Business Leadership: assist the Director of Technology with purchasing decisions and foster good relationships with vendors, school staff, and other key stakeholders
• Education and Training: coordinate on-going, purposeful professional development for school staff in the use of new technologies
• Ethics and Policies: assist with the implementation and enforcement of policies and educational programs related to the social, legal and ethical issues involved in technology use throughout the district
• Communication Systems: assist and administer the district websites, web site management, email system, state reporting, district communication systems, and other forms of communication technology

Requirements

• Minimum associate degree in technology and/or equivalent experience
• Ability to manage and prioritize the technology needs of their schools
• Interpersonal skills and a willingness to work closely with all constituents
• Ability to adapt known technologies to new users and be able to explain how technology resources support the educational process
• Understanding of the change process and effective approaches to facilitating change
• Knowledge and expertise about the software and performance standards for all aspects of the IT system
• Strong technical background accompanied by a personal commitment to ongoing research and learning
• Comfort researching products and assists in making purchasing decisions when requested by the Director of Technology
• Current understanding of technical best practices and the appropriate uses of technology to support high-caliber technology support
• Awareness of technology-related professional growth needs of the school's staff and the ability to respond to these needs, including providing "just in time" training opportunities
• Knowledge about laws and legal issues related to copyright, privacy, filtering and other aspects of school technology use
• Awareness of other relevant issues including safety, technology-related health concerns and guidelines for fair and ethical implementation of technology
• Commitment to modeling responsible technology use and working closely with all constituents
• Ability to work ethically with confidential information
• Working knowledge of various communication tools
• Understanding of web design and support issues and the staffing needed to keep district and school sites updated and operational
• Knowledge about converging technologies and new options for enhancing communication through technology

Benefits

• Medical insurance
• Option for employee paid dental and vision insurance

Pay and Schedule

Salary is established by the Administrative Agreement, and the position is a twelve-month employee.