Technology Support Specialist

Requirements

• High School Diploma or GED equivalence
• 0-2 years of hands-on experience in a help-desk, support, or technical role
• Familiarity with Windows, MacOS, and/or Chrome operating systems
• Basic understanding of networking concepts (TCP/IP, DHCP, DNS)
• Strong verbal and written communication skills
• Excellent customer service orientation and problem-solving ability

Preferred Qualifications

• Associate's degree in information technology, Computer Science, Network Administration, or related field
• CompTIA A+ or equivalent certification (e.g., Microsoft Certified: Fundamentals)
• Experience with Active Directory, Office 365/Microsoft 365 administration
• Exposure to ticketing systems
• Familiarity with basic scripting (PowerShell, Bash)

Pay

$17.75 - $25.23 per hour

Benefits

• Medical, Dental, and Vision coverage
• $1,650 employer contribution towards health benefits
• Employer-paid PERS contribution