TECHNICIAN I

Duties & Responsibilities

• Perform on-site custom color matching, including preparation of professional lab proofs for customer approval.
• Provide press-side technical services to troubleshoot and support production runs.
• Blend and mix base colors and vehicles to produce inks that meet specific color and performance standards.
• Oversee inventory control, including recycling of returned inks from press operations.
• Participate in Customer-Focused Process Improvement (CFPI) initiatives to drive efficiency and profitability.
• Maintain quality and safety standards while working day shift hours, with occasional flexible or on-call support.
• Constant communication with employees, peer, managers.

Education/Experience

• Basic knowledge of experience in color matching.
• Basic knowledge of handling inks, including preparation, mixing, and recycling.
• Strong customer focus and commitment to meeting client specifications and deadlines.
• Willingness to work flexible hours as needed and provide on-call technical support.
• High School Diploma/ GED or equivalent.

Competencies

• Excellent verbal and written communication skills.

Working Conditions

• 30% office based; ability to sit for prolonged periods of time.
• 70% standing/walking, climbing, bending, twisting, reaching.
• May be required to work outside of normal working hours to meet the needs of production.

Health And Safety Responsibilities

• Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures.
• Must use or wear equipment, protective devices, or certain clothing as required by the company.

Benefits

• Competitive pay and overtime opportunities.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) Employee Stock Ownership Plan.
• Career development and training opportunities.
• Clean, safe, and team-oriented work environment.

About the role

This position contributes to quality products by ensuring overall compliance to defined Product Specifications, the Quality Management System, and the Quality Policy. Additionally, this position promotes a safe work environment by complying with the defined Safety rules, GMP and regulations at all times.

Schedule

Day shift hours, with occasional flexible or on-call support.

Pay

Competitive pay and overtime opportunities.

Qualifications

Employee-owned workplace, strong customer focus, willingness to work flexible hours, basic knowledge of color matching and handling inks, high school diploma or equivalent.

Skills

Customer focus, communication skills, problem-solving, attention to detail, adaptability, teamwork, flexibility, reliability, initiative, and the ability to work independently.

Benefits

• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) Employee Stock Ownership Plan.
• Career development and training opportunities.
• Clean, safe, and team-oriented work environment.

Company Information

Lisbon, CT, USA
In 1989, Wikoff’s first continual improvement department was established, adopting a Total Quality Management approach. Over the years, the department has matured and expanded its vision to include not only oversight of the quality management system, but also training programs and employee safety while adopting other improvement methodologies such as lean and six sigma.

About Wikoff Color Corporation

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.