Technical Training Instructor
About the role
The Technical Training Instructor is responsible for delivering instructor-led technical training courses to Stellantis Dealership and Fleet Technicians, corporate personnel at Stellantis Technical Training Centers and mobile locations. The Instructor will prepare for and maintain the highest-level of technical proficiency in all skill areas. Manage individual course registrations, roster processing, and development of a training center course schedule. In addition to facilitating courseware, the Instructor is responsible for daily operational management of their assigned facility and serves as the Stellantis representative at their assigned training center. They will be the first point of contact for dealership personnel and contract staff in the training center.
Responsibilities
- Prepare for and maintain the highest-level of technical proficiency in all skill areas.
- Manage individual course registrations, roster processing, and development of a training center course schedule.
- Facilitate courseware and manage daily operational management of their assigned facility.
- Serve as the Stellantis representative at their assigned training center and serve as the first point of contact for dealership personnel and contract staff in the training center.
- Manage training vehicles, special and hand tools, classrooms, course hardware and components, diagnosis equipment, and software updates.
- Advise dealers and fleets on training needs and assist in the training development process.
- Assist students on self-study questions.
- Analyze and prepare potential solutions to non-budgetary or non-personnel deficiencies for training centers to present to Area Technical Training Manager(ATTM).
- Coordinate and maintain the technical training schedule as directed by the ATTM.
- Track progress toward technical training goals; identify deficiencies and present solutions to ATTM.
- Act as the ATTM’s liaison with the Business Center to implement technical training strategies.
- Aid the Field Support Analyst and ATTM with special assigned tasks.
- Implement the Corporate Environmental processes at training centers.
- Assist the ATTMs with developing current and future personnel.
Requirements
- High school or GED Education
- Minimum 5 years’ work experience as a Technician in a dealership and/or experience delivering automotive technical training curriculum
- Ability to interact effectively with various personality types
- Strong communication skills – written, verbal, and platform
- Ability to multi-task and work in a rapid-paced environment
- Ability to prioritize tasks
- Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.)
- Knowledge of service diagnostics procedures
Qualifications
- Bachelor's degree in Automotive Technology is preferred
- ASE Certified - Automotive
- Spanish language skills
Key Competencies
- Knowledge of service diagnostics procedures
- Accountability for Others
- Accurate Listening
- Balanced Decision Making
- Emotional Control
- Handling Stress
- Project and Goal Focus
Benefits
- Comprehensive Health & Well-being Coverage
- Family Building Benefit
- Generous Paid Time Off
- Competitive Retirement Savings Plans
- Income Protection & Insurance Options
- Company Vehicle Lease Program
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community