Technical Training Coordinator I

About the role

At TDW we put people first—that means working every day to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience, and commitment. Each day we dedicate ourselves to treating each other, our customers, and our community with care and respect.

The Training Coordinator works within the HT&P Technical Training department to coordinate information and actions in support of customer and regulatory qualification/certification and scheduling. This position is vital to the HT&P Technical Training department's operations.

Responsibilities

• Maintains system and records that include trainer certifications, customer training, and operator qualification (OQ).
• Provides regular updates to regulatory and customer representatives regarding the status of technician and trainer qualifications.
• Serves as primary focal point to coordinate activity with certifying agencies such as Veriforce and IS Networld.
• Serves as primary focal point for coordination and scheduling of training events.
• Coordinates the planning and preparation needed to support trainees.
• Manages training records for HT&P Technicians for their progression and promotion.
• Maintains close working relationship with HT&P Technicians and with Service Center management teams.
• Collaborates often with regional leadership in the reporting of qualification and progression status, recommending potential training opportunities.
• Manages department invoices.
• Completes other projects as assigned, including special projects and process improvements within the department.

Requirements

• Minimum 2+ years of related experience.
• Bachelor’s degree is a plus but not required.

Skills

• Strong organizational skills.
• Excellent problem-solving skills.
• Ability to exercise sound judgment.
• Effective communication skills, both written and verbal.
• Must be a team player demonstrating attitudes that will help build and maintain a healthy team environment.
• Strong PC skills with intermediate experience in Microsoft Word and Excel.