Technical Services Manager

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain and bring comfort to people globally. Our Rushville, IN location is searching for a Technical Services Manager to lead the Technical Services Team supporting the Oil Free Centrifugal value stream.

About the role

The Technical Services Manager is responsible for leading and developing the Manufacturing Engineering, Controls Engineering, and Maintenance functions within the Rushville Oil Free Centrifugal Value Stream. This position provides strategic and tactical leadership to drive operational excellence, equipment reliability, productivity improvements, capital project execution, automation initiatives, safety performance, and continuous improvement efforts.

The Technical Services Manager partners closely with Operations, Quality, Supply Chain, EH&S, Product Engineering, and Finance to ensure manufacturing processes, equipment, facilities, and maintenance systems support current and future business objectives. The role is accountable for maximizing equipment uptime, improving manufacturing efficiency, implementing new technologies, and developing a high-performing engineering and maintenance organization.

Responsibilities

• Lead the division Engineering group to determine the most effective means of meeting manufacturing/divisional goals (safety, productivity, quality, delivery, employee survey results), driving process improvement, and supporting lean Six Sigma as well as 5S (7S) efforts.
• Function as an integral part of the product development team and provide guidance for DPSC from a design for manufacturing perspective.
• Support product qualifications and new product launches.
• Prioritize project work and provide capital budget recommendations.
• Support quality system integration and upgrades.
• Support facilities needs and growth and help ensure safety and environmental compliance.
• Hire, train, supervise, and develop staff. Plan for succession.
• Establish clear performance expectations, objectives, and development plans for all direct reports.
• Build a culture focused on safety, accountability, problem-solving, innovation, and continuous improvement.
• Drive succession planning and talent development for critical technical and leadership positions.

Manufacturing Engineering

• Develop and execute manufacturing strategies to improve productivity, quality, safety, and cost performance.
• Lead continuous improvement initiatives utilizing Lean Manufacturing, Six Sigma, Kaizen, and Operational Excellence methodologies.
• Optimize plant layouts, material flow, labor utilization, and manufacturing processes.
• Identify and eliminate production bottlenecks through process analysis and capacity planning.
• Support new product introductions and manufacturing readiness activities.
• Develop and maintain process standards, work instructions, and manufacturing documentation.
• Drive scrap reduction, yield improvement, and cycle time reduction initiatives.
• Establish and monitor manufacturing performance metrics.

Controls & Automation Engineering

• Lead plant automation strategy and controls engineering activities.
• Manage PLC, HMI, SCADA, robotic, vision system, and industrial network infrastructure.
• Evaluate and implement Industry 4.0 technologies and smart manufacturing solutions.
• Support troubleshooting and resolution of complex controls-related issues.
• Develop equipment standards for automation systems and controls architecture.
• Ensure cybersecurity compliance for industrial control systems.
• Lead controls upgrades and automation projects to improve productivity and reliability.
• Standardize control platforms to simplify maintenance and improve system performance.

Maintenance & Reliability

• Provide leadership for preventive, predictive, and corrective maintenance activities.
• Develop and implement a comprehensive reliability-centered maintenance strategy.
• Improve Overall Equipment Effectiveness (OEE) through enhanced equipment reliability.
• Ensure effective utilization of CMMS systems for maintenance planning and tracking.
• Establish preventive maintenance schedules and predictive maintenance programs.
• Drive improvements in Mean Time Between Failures (MTBF) and Mean Time To Repair (MTTR).
• Manage spare parts inventory and critical equipment risk assessments.
• Lead root cause failure analysis and corrective action implementation.
• Ensure maintenance resources effectively support production requirements.

Capital Projects & Facility Management

• Develop and execute annual capital expenditure plans.
• Lead facility expansion, renovation, equipment installation, and modernization projects.
• Manage project scope, schedules, budgets, contractors, and commissioning activities.
• Conduct financial justification and ROI analysis for capital investments.
• Ensure projects are completed safely, on time, and within budget.
• Coordinate facility infrastructure improvements, including utilities and building systems.

Safety, Quality & Compliance

• Ensure compliance with all safety, environmental, and regulatory requirements.
• Support and promote a zero-incident safety culture.
• Conduct risk assessments and machine safety evaluations.
• Ensure compliance with OSHA and applicable industry standards.
• Support quality management systems and customer requirements.
• Lead corrective and preventive action activities related to engineering and maintenance.

Strategic Planning

• Develop multi-year manufacturing technology and equipment strategies.
• Identify opportunities for automation, digitization, and process innovation.
• Benchmark industry best practices and emerging technologies.
• Support capacity planning and long-term facility growth initiatives.
• Align engineering activities with plant operational and financial objectives.

Financial Responsibilities

• Develop and manage engineering, maintenance, and capital budgets.
• Monitor expenditures and identify cost reduction opportunities.
• Justify and prioritize capital investments.
• Drive maintenance cost optimization while improving equipment reliability.
• Support achievement of plant productivity and profitability goals.

Requirements

• Bachelor’s Degree in Engineering or a related field.
• 8+ years of experience in related control and/or mechanical engineering positions in a manufacturing environment.
• Strong demonstrated project management experience.
• 5+ years of supervisory experience.
• Demonstrated experience with Lean Manufacturing and Continuous Improvement methodologies.

Preferred Technical Skills

• PLC Programming (Allen Bradley, Siemens, Mitsubishi, etc.)
• HMI/SCADA Systems
• Robotics & Automation
• Industrial Networks & Controls Architecture
• CMMS Systems
• Reliability-Centered Maintenance (RCM)
• Predictive Maintenance Technologies
• Six Sigma (Green Belt/Black Belt)
• CAD and Manufacturing Process Design
• Statistical Process Control (SPC)
• Industry 4.0 Technologies
• Root Cause Analysis Methodologies

Schedule

Assembly operates on a 4-day, 10-hour work-shift schedule. Salaried employees who are not front-line supervisors work five days to support this arrangement. They can choose between working extended hours from Monday to Thursday with a half day on Friday, or they can opt for full eight-hour workdays from Monday to Friday.

Location

Our facility is located in Rushville, IN, which is less than an hour from Indianapolis. Rushville is also a short drive from larger communities such as Shelbyville, Greenfield, and Greensburg. Downtown Rushville offers shopping, local eateries, a seasonal farmer and artisan market, and a host of community activities at the Riverside Park Amphitheater. Awarded the Stellar Community designation by the State of Indiana, Rushville offers an exceptional school system, a low cost of living, and is a place where “everyone knows your name.”

Our 2-building campus offers a safe and clean work environment with a “family” atmosphere. We manufacture new semi-hermetic compressors and take the worn-out, failed compressors out of the field and remanufacture them to “like new” status, as well as manufacture crank shafts. Approximately 200 employees work in Rushville and are an integral part of our organization.

Benefits

We provide employees with flexible and competitive benefits plans offering the right options to meet individual/family needs: medical insurance plans, dental and vision coverage, 401(k), and more. We provide employees with flexible time off plans, including paid parental leave, vacation, and holiday leave.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.