Technical Service Sales Manager Metals (ES25136)

About the role

Develop and implement commercial and technical strategies for current and potential clients for technical services in the metals industry segment on a rolling 18-month cycle to deliver orders budget.

Responsibilities

• Identify, establish contact, and develop relationships with a network of purchase influencers within current and potential client organizations to position the Company to create and bid for their opportunities.
• Identify technical client needs and engage internal resources to ensure integration of commercial offering with client expectations.
• Create and lead the tactical plan for pursuing projects at approved accounts.
• Build industry and client awareness of the Company's products and services via presentations at conferences, trader shows, and at client meetings.
• Prepare and deliver presentations at technical conferences and meetings with clients at client sites, as assigned.
• Effectively position Company products and services as the solution to client needs.
• Recommend and implement risk assessment and abatement plan to meet project targets.
• Solicit current and potential client needs, document and communicate them to manager.
• Provide pre-sales technical assistance to clients and partners, such as reviewing written proposals and specifications and conducting product and service presentations.
• Proactively communicate, cooperate, and provide commercial and technical support to sales channel partners on all sales activities.
• Collaborate with sales and service partners, end users, and Company personnel to develop and enhance productive relationships.
• Identify, resolve, and communicate resolution on customer issues, escalating unresolved issues to immediate manager.
• Produce and maintain records of opportunities, proposals, contracts, projects, and business activities per corporate guidelines.
• Provide timely updates on sales activity, performance, integration of corporate business project processes, market trends, project status, and customer relationship issues to business unit and Company management.
• Identify opportunities and provide recommendations to business unit for improvements in sales management processes.
• Recommend viable improvements proactively.
• Ensure effective utilization of business tools and processes.

Requirements

• Bachelor's degree or equivalent via education and/or work experience.
• Minimum 2 years' experience in technical sales, technical client service, project support, or application engineering experience in a commercial environment.
• Demonstrated experience in business-to-business sales in the metals industry.
• Demonstrated experience supporting clients in the metals industry.
• Demonstrated experience with industry procurement processes.
• Demonstrated experience with client specifications review, proposal development.
• Demonstrated success in achieving annual orders budget.
• Demonstrated presentation skills.
• Demonstrated negotiation skills.
• Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts.
• Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills.
• Demonstrated continuous improvement in areas of responsibility.
• Proficiency in Word, Excel, and Outlook.
• Availability to travel, domestically and internationally, up to approximately 50%, with limited notice.
• 2 years' experience with drive, control, and automation systems in the industry segment (preferred).
• Demonstrated success achieving annual orders budgets of $8M-$12M (preferred).
• Demonstrated success closing solutions contracts in excess of $3M (preferred).
• Demonstrated experience in sales activities related to multi-million-dollar projects or systems (preferred).
• Successful existing relationships with purchase influencers at TMEIC client and potential client organizations (preferred).
• Proficiency with a CRM tool (preferred).
• Fluency in language(s) spoken in assigned geographic area (preferred).
• Demonstrated experience with developing service concepts, client specifications review, proposal development, and contract development and negotiations (preferred).
• Demonstrated experience developing and writing specifications and proposals (preferred).

Pay

Hiring Range: $145,900 - $218,900

Schedule

Domestically and internationally, up to approximately 50% travel, with limited notice.