Technical Applications Manager / Technical Sales Engineer – Metals
We're partnering with a growing industrial manufacturer to identify a Technical Sales Engineer who will support customers, manufacturers' representatives, and sales efforts throughout the metals industry across North America. This role focuses on learning manufacturing processes, working directly with customers, supporting business development, and serving as a technical resource for complex challenges.
About the role
You'll work closely with manufacturers, operations teams, engineers, and sales representatives to evaluate applications, troubleshoot problems, recommend solutions, and help customers improve performance. The ideal candidate is naturally curious, enjoys understanding how things work, and gets energized by helping customers solve complex manufacturing challenges.
- Be the technical expert customers rely on for answers to real manufacturing and production challenges.
- Spend time inside manufacturing facilities, processing operations, and customer sites to learn how products are used and identify opportunities for improvement.
- Work independently with significant autonomy and direct interaction with customers, sales representatives, engineering, operations, and leadership.
- Join a growing market where the organization is investing heavily in its metals business with significant long-term growth opportunities.
Responsibilities
- Support customers and manufacturers' representatives throughout North America.
- Evaluate manufacturing applications and recommend solutions.
- Troubleshoot technical and product-performance issues.
- Conduct root-cause analysis and help resolve customer challenges.
- Partner with engineering and operations teams on customer projects.
- Participate in customer visits, plant tours, and product evaluations.
- Help identify and develop new business opportunities through technical engagement.
- Serve as a trusted advisor to customers facing manufacturing and application challenges.
- Build technical expertise and become a subject matter resource within the industry.
Requirements
- Background in technical sales, applications engineering, manufacturing engineering, industrial equipment, automation, or a related field.
- Strong mechanical aptitude and problem-solving ability.
- Experience working directly with customers in an industrial environment.
- Curiosity, initiative, and a desire to learn.
- Ability to communicate effectively with both technical and non-technical audiences.
- Ability to work independently and take ownership of opportunities.
- Willingness to travel approximately 50%.
Qualifications
Experience could come from:
- Applications Engineering
- Manufacturing Engineering
- Sales Engineering
- Industrial Equipment
- Automation & Motion Control
- Process Engineering
- Capital Equipment
- Industrial Machinery
- Technical Support Engineering
Direct metals industry experience is not required. What matters most is a strong technical foundation, manufacturing aptitude, customer-facing experience, and a genuine desire to solve problems.
Benefits
- Competitive base salary
- Commission opportunity
- Annual bonus opportunity
- Vehicle allowance
- Mileage reimbursement
- 401(k) with company match
- Comprehensive benefits package