TECHNICAL SALES & APPLICATION ENGINEER

About the role

A Technical Sales & Application Engineer at Precision Roll Solutions plays a crucial role in introducing and promoting the company's products and services. This position involves using technical knowledge to support sales efforts, collaborating with engineers and the sales team, and providing technical presentations to both existing and potential customers.

Responsibilities

• Use technical knowledge of product offerings to support and build sales
• Confer with customers to assess potential application of company products or services and offer solutions that meet customer requirements or needs
• Collaborate with engineers and sales team to promote the sale of products/services/technical support
• Prepare and deliver technical presentations that explain and demonstrate, to existing or potential customers, how and why products and services would best serve their needs
• Work with customers and production engineering to determine how products or services could be designed or modified to best accommodate the customer
• Recommend and/or propose changes in equipment, or use of materials, product or machinery to customers, documenting how such changes will result in cost reduction or operational improvement
• Plan and modify product configurations to meet customer needs
• Develop, prepare and present sales proposal/quotation to customer; secure or renew orders
• May provide technical training to clients and communicate customer feedback for future product development
• May diagnose problems with product or installed machinery and/or provide consultation

Requirements

• Bachelor or Associate degree in Technology or Engineering with seven to ten years of experience, OR equivalent years of experience in design, sales, job shop, machining or web handling industries
• Effective oral, written and telephonic communication skills; interpersonal skills; leadership and computer literacy
• Active listening and negotiation skills; persuasiveness and ability to influence others; social perceptiveness
• Principles of customer service; problem sensitivity, interpersonal/relationship management
• High level of job and technical knowledge, organization, follow-through; effective management of time and resources
• CRM Experience (HubSpot) a plus