Technical Service Engineer II

About the role

Amrize Cement Inc. seeks a Technical Service Engineer. This is a work-from-home position whereby the employee must reside in the Midwest. The role requires up to 50% travel throughout the Midwest (predominantly Iowa, Missouri, Illinois, Nebraska, and Kansas). The Technical Service Engineer will assist the assigned sales force in providing technical and marketing services for customers in a highly self-sufficient and autonomous fashion. This position will actively help develop and promote strategies and products that are aligned with Amrize’s Building Materials Cementious Strategy.

Responsibilities

• Support customers in implementation of marketing strategies for cementitious products.
• Work and train customers and Amrize's personnel in cement and concrete analysis, promotional activities and training.
• Troubleshoot and handle customer quality-related complaints.
• Support market managers on technical issues related to marketing multiple product lines.
• Develop a connection base with customers, DOTs, trade associates, architects, engineers and public affairs.
• Drive for quality management in the assigned territory including taking a lead role in quality councils, obtaining competitive samples, overseeing field sample retention program, and developing and collecting market performance data.
• Participate in local and national industry associations, engage specifying agencies, and be a technical resource for company-wide operations.
• Understand and communicate “local and national” issues with cementitious materials.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

Requirements

• Education: Bachelors/Undergraduate Degree; Field of Study Preferred: Engineering or Technical Degree.
• Work Experience: 5 years of experience in concrete or construction related field preferred. Excellent understanding of the cement industry and well versed in the uses of admixtures (chemical and mineral). Sales promotion experience or training.
• Computer and Software Skills: Proficient computer skills (Google Suite, Word, Excel, PowerPoint).
• Travel Requirements: 30-50% Midwest areas: Iowa, Missouri, Illinois, Nebraska, and Kansas.
• Licenses Preferred: Professional Engineering (PE).
• Additional Requirements: Experience calling on DOTs, engineering and architectural firms. Knowledge of ready mix and concrete products manufacturing. Knowledge of the aggregate industry as it relates to the performance of concrete. Knowledge of quality control and materials testing. Strong interpersonal, communication, and leadership skills. Customer focused with strong problem solving and issue management skills. Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

Benefits

• Competitive salary.
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings.
• Employee Stock Purchase Plan.
• Medical, Dental, Disability and Life Insurance.
• Holistic Health & Well-being programs.
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care.
• Vision and other Voluntary benefits and discounts.
• Paid time off & paid holidays.
• Paid Parental Leave (maternity & paternity).
• Educational Assistance Program.
• Dress for your day.