Technical Service Engineer II
Join Amrize as a Technical Service Engineer II and help construct what's next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!
About the role
Amrize Cement Inc. seeks a Technical Service Engineer. This is a work-from-home position whereby the employee must reside in the Midwest. Note, this position requires up to 50% travel throughout the Midwest (predominantly Iowa, Missouri, Illinois, Nebraska, and Kansas). The Technical Service Engineer will assist the assigned sales force in providing technical and marketing services for customers in a highly self-sufficient and autonomous fashion. This position will actively help develop and promote strategies and products that are aligned with Amrize’s Building Materials Cementious Strategy.
Responsibilities
- Support customers in implementation of marketing strategies for cementitious products.
- Work and train customers and Amrize's personnel in cement and concrete analysis, promotional activities and training.
- Troubleshoot and handle customer quality-related complaints.
- Support market managers on technical issues related to marketing multiple product lines.
- Develop a connection base with customers, DOTs, trade associates, architects, engineers and public affairs.
- Drive for quality management in the assigned territory including taking a lead role in quality councils, obtaining competitive samples, overseeing field sample retention program, and developing and collecting market performance data.
- Participate in local and national industry associations, engage specifying agencies, and be a technical resource for company-wide operations.
- Understand and communicate “local and national” issues with cementitious materials.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
Requirements
- Bachelor's/Undergraduate Degree in Engineering or a technical field.
- 5 years of experience in concrete or construction-related field preferred.
- Excellent understanding of the cement industry and well-versed in the uses of admixtures (chemical and mineral).
- Sales promotion experience or training.
- Proficient computer skills (Google Suite, Word, Excel, PowerPoint).
- 30-50% travel throughout Midwest areas: Iowa, Missouri, Illinois, Nebraska, and Kansas.
- Professional Engineering (PE) license preferred.
Qualifications
- Experience calling on DOTs, engineering, and architectural firms.
- Knowledge of ready mix and concrete products manufacturing.
- Knowledge of the aggregate industry as it relates to the performance of concrete.
- Knowledge of quality control and materials testing.
- Strong interpersonal, communication, and leadership skills.
- Customer-focused with strong problem-solving and issue management skills.
- Must adhere to all safety protocols and proper use of Amrize-approved Personal Protection Equipment (PPE), including respirators. Employees required to wear respirators must be clean-shaven where the respirator seal meets the face.
Benefits
- Competitive salary
- Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
- Employee Stock Purchase Plan
- Medical, Dental, Disability, and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off & paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Dress for your day