Technical Service Engineer II

About the Role

Amrize Cement Inc. seeks a Technical Service Engineer for a work-from-home position. The employee must reside in the Midwest. This role requires up to 50% travel throughout the Midwest (predominantly Iowa, Missouri, Illinois, Nebraska, and Kansas). The Technical Service Engineer will assist the assigned sales force in providing technical and marketing services for customers in a highly self-sufficient and autonomous fashion. This position will actively help develop and promote strategies and products aligned with Amrize’s Building Materials Cementitious Strategy.

Responsibilities

• Support customers in implementation of marketing strategies for cementitious products.
• Work and train customers and Amrize's personnel in cement and concrete analysis, promotional activities, and training.
• Troubleshoot and handle customer quality-related complaints.
• Support market managers on technical issues related to marketing multiple product lines.
• Develop a connection base with customers, DOTs, trade associates, architects, engineers, and public affairs.
• Drive for quality management in the assigned territory, including taking a lead role in quality councils, obtaining competitive samples, overseeing field sample retention programs, and developing and collecting market performance data.
• Participate in local and national industry associations, engage specifying agencies, and serve as a technical resource for company-wide operations.
• Understand and communicate “local and national” issues with cementitious materials.
• Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

Requirements

• Bachelor’s/Undergraduate Degree in Engineering or a technical field.
• 5 years of experience in concrete or a construction-related field preferred.
• Excellent understanding of the cement industry and well-versed in the uses of admixtures (chemical and mineral).
• Sales promotion experience or training.
• Proficient computer skills (Google Suite, Word, Excel, PowerPoint).
• 30-50% travel throughout Midwest areas: Iowa, Missouri, Illinois, Nebraska, and Kansas.
• Professional Engineering (PE) license preferred.
• Experience calling on DOTs, engineering, and architectural firms.
• Knowledge of ready-mix and concrete products manufacturing.
• Knowledge of the aggregate industry as it relates to the performance of concrete.
• Knowledge of quality control and materials testing.
• Strong interpersonal, communication, and leadership skills.
• Customer-focused with strong problem-solving and issue management skills.
• Adherence to all safety protocols and proper use of Amrize-approved Personal Protection Equipment (PPE), including respirators. Employees required to wear respirators must be clean-shaven where the respirator seal meets the face.

Benefits

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Employee Stock Purchase Plan
• Medical, Dental, Disability, and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day