Technical Sales Engineer - Water/Wastewater

Responsibilities

• Assist in project design and the development of plans and specifications.
• Travel to various project and job sites as needed.
• Customer Relationship Management: Build and maintain strong relationships with existing customers while identifying and developing new customer opportunities; consistently deliver exceptional service and support.
• Equipment Technical Support: Provide technical assistance to clients, including installation guidance, troubleshooting, locating technical documentation, and offering product maintenance recommendations.
• Includes on-site equipment startup services.
• Provide construction engineering support and prepare required project documentation.
• Develop and provide assembly instructions for contractors and owners.
• Collaboration: Work closely with internal teams to identify, develop, and support new opportunities for general repair and service work.
• Maintain accurate and detailed records of sales activities, customer interactions, and product feedback.
• Serve as a liaison with contractors, subcontractors, and municipal/city staff, providing general oversight and coordination as needed.

Qualifications

• 3 years of previous experience with water and wastewater treatment equipment.
• Ability to read and understand technical manuals and documents.
• Mechanical aptitude and technical knowledge of pump, air, and/or hydraulic systems and applications preferred.
• Strong problem-solving skills and attention to detail.
• Strong communication and active listening skills for working effectively within a team and understanding client needs.
• Excellent time management skills.
• Proficient in internet and computer usage, Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Proficient in email communication.
• Ability to organize electronic files.
• Ability to use and manage a digital calendar.
• Must have a valid driver's license and an acceptable driving record according to company guidelines.