Technical Sales Engineer (Wet Processes)

About the role

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Responsibilities

• Examine and analyze customers’ needs; review requirements, recommend appropriate solutions and provide proposals for products and services based upon a thorough understanding of system level requirements.
• Perform field promotional work to sell and develop new business. Build relationships with key decision makers and influencers.
• Demonstrate products/services and provide assistance in the best application of the product.
• Capture and coordinate company technical services with Product Category leaders, applications and service support resources.
• Capture and coordinate delivery and expedite requirements in collaboration with Inside Sales Department.
• Capture and maintain sales pipeline through CRM and project coordination database.
• Prepare price quotations, terms of sales, delivery dates in compliance with company guidelines and subject to company approval.

Requirements

• Experience working in the Semiconductor industry with process and equipment engineers responsible for wet etch, wet cleans, and chemical mechanical polishing.
• Technical knowledge of the semiconductor manufacturing process and the equipment and component sales process.
• Experience with semiconductor manufacturing equipment and semiconductor process experience related to wet cleaning, wet etch, and chemical mechanical polishing.
• Education: Degree in chemistry or chemical engineering or equivalent experience.
• Comprehend customer requirements to the level that they can be articulated to colleagues within the organization.
• Accurately assess customer needs and recommend the most appropriate product or service.
• Guide, direct and respond to technical queries.
• Provide timely and complete product and service quotations.
• Negotiate and book sales for single and multiple unit orders.
• Develop new business opportunities and work effectively with internal departments to provide the highest level of customer satisfaction possible.
• Sort out complex problems – both sales and business operations, and use communications tools like .xls and .ppt to convey important messages.
• Experience with CRM and an understanding of the technical sales process.

Qualifications

• Proven track record in technical sales and customer relationship management.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Self-motivated and proactive approach to problem-solving.

Skills

• Technical knowledge of semiconductor manufacturing processes.
• Experience with semiconductor equipment and component sales.
• CRM proficiency.
• Excellent verbal and written communication skills.
• Ability to handle complex technical issues.

Benefits

• 401(k) plan with match.
• Employee group dental, vision, life, and disability (short and long-term) paid for by the company.
• Medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions.
• Employee Assistance Program.
• Paid holidays, vacation, and sick time.
• Flexible spending accounts.
• Education reimbursement and commuter benefit programs.

Pay

HORIBA Instruments offers a competitive compensation package including a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.

Schedule

Full-time position.

Contact Information

To Apply
Share your resume and letter of interest here.
If you are an individual with a disability and need an accommodation during the application/hiring process, please email semiconductorjobs.us(at)horiba.com or call (800) 446-7422 for assistance. HORIBA will provide reasonable accommodation, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.