Technical Representative

About the role

A field-based technician (with company truck and home office) for warranty/technical services at Amrize Building Envelope. This is a fully remote position based in Florida—ideal candidates will reside in Tampa.

Responsibilities

• Perform technical inspections of commercial roofing applications for no-dollar-limit warranty coverage.
• Conduct leak investigations and make small repairs to stop the roof from leaking.
• Assist in completing larger warranty repairs in the region.
• Assist other FTRs with training licensed roofing contractors in proper application techniques for Duro-Last Roofing products.
• Develop strong customer relationships and inspire customer confidence.
• Follow corporate and division policies and applicable governmental safety regulations.
• Maintain an understanding of current business initiatives and help ensure they are being achieved.
• Communicate with customers and balance customer expectations on service calls and inspections; prioritize workload.
• Develop and communicate health, safety, and environmental policies in all work environments and areas.
• Promote a culture of safety and exhibit these behaviors.

Requirements

• Education: Bachelor Degree in Construction Management, or Architecture; or minimum 4 years active duty; or High School Diploma with minimum 4 years in construction industry.
• Field of Study Preferred: Construction
• Work Experience: Minimum 4 years in construction industry.
• Travel Requirements: 10-15% Over night/out of town travel required.

Additional Requirements

• Personable and professional with high level of integrity.
• Strong customer service focus with strong verbal and written communication skills.
• Ability to think outside the box and manage time effectively.
• Current driver’s license with ability to travel overnight 10% to 15% of the time by air or vehicle.
• Must be able to work flexible hours with minimum notification when necessary.
• Must possess a clean-shaven face for respirator fit tests.

What We Offer

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Education Assistance Program

What We Are Looking For

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.