Technical Representative

Responsibilities

• Maintain and properly document inventory and required paperwork.
• Unboxing and setting up new machines.
• Update settings on Machines.
• Calibrate machines based on guidelines.
• Assist with machine installations as needed.
• Deliver parts or components to service technicians in the field.
• Complete assigned training and certifications.
• May lift, push, pull up to 50lbs occasionally.
• Act as a back-up to the warehouse team as needed.
• Adhere to MSI Metro Sales, Inc.’s service policies and procedures.
• Perform other responsibilities as assigned.

Requirements

• High school diploma or equivalent.
• Clean driving record.
• Valid Drivers License.
• Strong interpersonal and communication skills.

Qualifications

• CompTIA A+ and NET+ Certifications or willingness to attain certifications.
• Electro-mechanical troubleshooting experience.

Benefits

• Medical, Dental and Vision Insurance.
• Short- and long-term disability program.
• Life Insurance.
• Education Development Benefits.
• Employee Stock Ownership Plan (ESOP) + Gainshare.
• 401K+ Match.
• Paid Volunteer Days!

Schedule

Although this position will start onsite in our shop, the intent would be to move into a client facing field service position.

Pay

Commensurate with experience.