Technical Representative

About the role

Manager: Field based technician (with company truck and your home office) for warranty/technical services at Amrize Building Envelope.

Responsibilities

• Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage.
• Perform leak investigations & make small repairs to stop the roof from leaking.
• Auxiliary in completing larger warranty repairs in the region.
• Aid other FTR’s with training licensed roofing contractors in proper application techniques for Duro-Last Roofing products.
• Responsible for educating customers on specifications and what is needed to warrant the application they are installing.
• Develop strong customer relationships and inspire customer confidence.
• Follow corporate and division policies and applicable governmental safety regulations.
• Maintain an understanding of current business initiatives and help ensure they are being achieved.
• Communicate with customers and balance customer expectations on service calls and inspections; Ability to prioritize work load.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

Requirements

• Education: Bachelor Degree in Construction Management, or Architecture; or minimum 4 years active duty; or High School Diploma with minimum 4 years in construction industry.
• Field of Study Preferred: Construction
• Required Work Experience: Minimum 4 years in construction industry.
• Travel Requirements: 10-15% Over night/out of town travel required.

Qualifications

• Must be personable and professional and maintain high level of integrity.
• Strong customer service focus.
• Strong verbal and written communication skills.
• Ability to think outside the box.
• Good organizational and time management skills are a must.
• Must be able to travel overnight 10% to 15% of the time by air or vehicle.
• Must also be able to work flexible hours with minimum notification when necessary.
• Must possess a current driver’s license.
• Successful candidates must adhere to all safety protocols of Amrize Building Envelope.
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

Benefits

• Competitive salary
• Retail Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Employee Stock Purchase Plan
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day