Technical Project Manager - Service Delivery

Key Responsibilities

• Define and manage project scope, timelines, budgets, and deliverables to ensure successful execution
• Coordinate cross-functional teams across engineering, deployment, and operations to drive delivery outcomes
• Track project progress, identify risks, and proactively manage issues to ensure timely resolution
• Lead end-to-end technical delivery across multiple system layers, ensuring alignment with architecture and business goals
• Oversee integration activities across internal systems and external partner environments
• Manage onboarding and technical coordination with partners and vendors, ensuring readiness for service delivery
• Support development and execution of testing and validation plans to ensure system performance and interoperability
• Establish and maintain project documentation, reporting, and communication frameworks
• Drive standardization of processes, workflows, and deployment methodologies across projects
• Support troubleshooting and issue resolution during integration, deployment, and post-deployment phases
• Provide regular updates to stakeholders and leadership on project status, risks, and performance metrics
• Contribute to continuous improvement initiatives to enhance delivery efficiency and quality

Qualifications

• Education: Bachelor’s degree in Engineering, Computer Science, Telecommunications, or a related technical field
• Relevant project management certifications (e.g., PMP, Agile) are a plus
• Experience: A minimum of 8+ years*of experience in technical project management, systems delivery, or network/infrastructure deployment
• Experience managing complex, multi-domain technical projects involving multiple stakeholders and partners
• Proven track record delivering projects in fast-paced, cross-functional environments

Preferred Qualifications

• Experience with large-scale infrastructure or network deployments
• Familiarity with system integration, testing, and validation processes
• Exposure to telecommunications, distributed systems, or network technologies
• Experience coordinating multi-vendor or partner-driven delivery programs
• Background in automation, deployment frameworks, or process standardization
• Experience working in global or multi-region project environments

Soft Skills

• Strong interpersonal skills and ability to influence across teams and stakeholders
• Proven ability to collaborate effectively within cross-functional teams
• Excellent written and verbal communication skills
• Strong organizational and project management skills with attention to detail
• Able to manage multiple priorities and adapt to changing environments
• Strong analytical and problem-solving capabilities

Technology Stack

• Project management tools (e.g., Jira, Confluence, MS Project, or similar)
• CI/CD and automation tools (e.g., Jenkins or similar platforms)
• Collaboration and documentation tools
• Data analysis and reporting tools (e.g., dashboards, analytics platforms)
• Scripting or automation tools (e.g., Python or similar)
• System monitoring and performance tracking tools