Technical Program Product Manager II

Key Responsibilities

• Program manager, monitor the network infrastructure builds health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
• Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.
• Actively participate in the hiring process as well as mentor others - improving their skills and ability to get things done.
• Manage multiple competing cross-organizational projects/programs simultaneously.
• Interact with engineers, technicians, project managers and senior management on a daily basis.
• Analyze, interpret and visualize data, with Redshift, Oracle, Tableau, QuickSight, Redshift, and other BI management and visualization tools.
• Create predictable process paths and Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation.

Basic Qualifications

• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).
• Experience with varying scenarios of infrastructure builds.
• Bachelor's degree in Information Technology, Computer Science, Engineering or related fields.
• 5+ years of technical infrastructure management experience.
• 5+ years of data center, network engineering, and/or systems engineering experience.

Preferred Qualifications

• Project Management Professional (PMP) or equivalent certification.
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment.
• Experience with AWS, networks and operating systems.
• Experience in managing multiple, competing priorities simultaneously.
• Experience in hands-on work managing complex technology projects.