Product Manager II (Technical)

About the role

Alarm.com is the leading cloud‑based platform for smart security and IoT. The Energy Management & Home Automation team creates new user experiences for homeowners and professional installers across iOS, Android, and web, working with ultra‑low‑power IoT RF, edge computing, automation protocols, and machine‑learning‑driven analytics.

Responsibilities

• Be the go‑to subject‑matter expert for your product areas, with extensive knowledge of dealer and customer usage based on first‑hand installation, troubleshooting, and use.
• Manage a variety of internal and external stakeholders, ensuring their needs are met despite competing demands on team resources.
• Utilize clear analytical thinking and communication to align project teams on the most critical next steps at each point in a product’s lifecycle.
• Motivate teams to deliver their best work and release products with minimal timeline slip while maintaining an unwavering commitment to an excellent customer experience.
• Drive product support across its lifecycle, including writing specifications, testing features, soliciting feedback, creating documentation and marketing materials, overseeing quality assurance, and supporting existing products.
• Disseminate information based on a detailed understanding of home automation functionality, covering low‑level firmware operation, cloud‑based data aggregation, and distribution to user interfaces and third parties.
• Ensure revenue, customer satisfaction, and adoption goals are met for your projects.
• Work with engineering, support, sales, business intelligence, and high‑profile partners to resolve product issues.
• Plan go‑to‑market strategy for new products—collaborate with engineering, sales, supply chain, data science, and other teams; educate stakeholders and deliver product presentations.
• Conduct market research and outline proposals for delivering new product lines.
• Develop and maintain strong relationships with Alarm.com’s technology partners while identifying new partners that add value with minimal overhead.
• Champion enhancements to existing products that drive enduring platform value.
• Other duties as assigned.

Requirements

• 1–4 years in product management with a track record of managing and launching successful products.
• Strong academic performance with a B.E., B.S., BA, or a more advanced degree.
• Grit and perseverance in pursuit of long‑term goals.
• Strong quantitative, analytical, and critical‑thinking abilities.
• Proven ability to lead multiple projects simultaneously in a fast‑paced environment.
• Excellent written and oral communication skills, attentive to detail while keeping sight of overarching objectives.
• Passion for consumer technology and a desire to develop deep understanding of complex products and technologies.
• Effective computer skills (Outlook, Excel, PowerPoint) and at least a basic understanding of AI with a strong desire to learn more; general knowledge of business, economics, or finance.
• Experience in the following areas is a plus:
  • Electrical engineering, computer programming, computer networking
  • Agentic development
  • Math and statistics
  • RF technologies, cellular/wireless technology, smart home automation
  • User interface design
  • JIRA and Confluence
  • Web/mobile development
  • Customer service
  • Home security systems

Please note that sponsorship of new applicants for employment authorization, or any other immigration‑related support, is not available for this position.

Why work for Alarm.com?

• Collaborate with outstanding, high‑achieving colleagues.
• Make an immediate impact with real responsibility for bringing new technologies to market.
• Gain well‑rounded experience by working directly with executives and across multiple business areas.
• Enjoy a community‑focused culture that values fun, collaboration, and connection.

Benefits

• Medical plans with company subsidies.
• Health Savings Account (HSA) with a company contribution.
• 401(k) with an employer match.
• Paid vacation that increases with tenure.
• Paid holidays.
• Wellness time.
• Paid maternity and bonding leave.
• Company‑paid disability and life insurance.
• Collaborative and casual work environment.

Pay

Base Salary Range: $110,000 — $125,000 USD.