Technical Program Manager - AWS
About The Role
As a Technical Program Manager – AWS, you will make an impact by leading and delivering complex AWS-based programs that drive business value, operational excellence, and client satisfaction. You will be a valued member of the delivery leadership team and work collaboratively with cross-functional stakeholders, engineering teams, and client partners to ensure successful execution across the program lifecycle.
Responsibilities
- Lead end-to-end delivery of AWS-based programs, ensuring quality, timelines, and stakeholder satisfaction
- Drive estimation, resource planning, and governance to support successful program execution
- Oversee service delivery performance, including SLAs, KPIs, and continuous improvement initiatives
- Identify, manage, and mitigate risks across the delivery lifecycle using structured governance practices
- Leverage metrics, reporting, and data-driven insights to improve delivery outcomes and decision-making
Requirements
- Strong, hands-on experience with AWS and Java Enterprise Edition (JEE) technologies
- Proven experience (8–12+ years) in technical program or delivery management roles within cloud environments
- Demonstrated ability to lead large-scale delivery initiatives and manage cross-functional teams
- Experience working within global delivery models (offshore–onsite) and managing L2/L3 support operations
- Strong capabilities in project governance, financial management (budgeting, cost optimization), and Agile delivery execution
Qualifications
- Ability to guide cloud architecture decisions and optimization strategies
- Experience driving continuous improvement initiatives using KPIs and performance metrics
- Strong leadership and mentoring skills to build high-performing teams
- Experience managing support and maintenance engagements ensuring service stability
- Excellent stakeholder management and communication skills across global teams
Skills
- Strong hands-on experience with AWS and Java Enterprise Edition (JEE) technologies
- Proven experience in technical program or delivery management roles within cloud environments
- Experience working within global delivery models (offshore–onsite) and managing L2/L3 support operations
- Strong capabilities in project governance, financial management (budgeting, cost optimization), and Agile delivery execution
- Ability to guide cloud architecture decisions and optimization strategies
- Experience driving continuous improvement initiatives using KPIs and performance metrics
- Strong leadership and mentoring skills to build high-performing teams
- Experience managing support and maintenance engagements ensuring service stability
- Excellent stakeholder management and communication skills across global teams
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Pay
The annual salary for this position depends on the experience and other qualifications of the successful candidate.
Schedule
This is a hybrid position requiring 2–3 days a week in a client or Cognizant office in Atlanta, Georgia. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.