Technical Product Trainer
About the role
We are looking for a Technical Product Trainer to help build and deliver a scalable, competency-based technical training program that supports the development of Field Service professionals across electrical power distribution technologies. This position will be based in Houston, TX, with domestic relocation assistance available for qualified candidates who reside outside the Houston area.
Responsibilities
- Delivering hands-on and instructor-led training programs covering electrical power distribution equipment, testing methods, commissioning practices, troubleshooting, retrofit activities, and field service procedures.
- Building and maintaining structured training packages including instructor guides, student materials, assessments, competency trackers, practical evaluations, and revision-controlled learning content.
- Auditing, validating, and enhancing technical training content to ensure accuracy, field applicability, learner engagement, and alignment with operational requirements and safety expectations.
- Developing realistic hands-on labs, troubleshooting exercises, scenario-based learning activities, and competency assessments that reinforce safe work practices and field readiness.
- Partnering with Field Service leadership, engineering, EHS, operations, and other subject matter experts to continuously improve training programs and support workforce development initiatives.
- Supporting the development and rollout of onboarding, advanced technical training, competency tracking, and employee progression programs across the training lifecycle.
- Evaluating employee performance through practical demonstrations, knowledge assessments, competency sign-offs, coaching, remediation activities, and re-testing when needed.
Qualifications
The basic qualifications for this role include an Associate degree, technical diploma, trade school certification, military technical training, or equivalent experience in electrical engineering, electrical technology, power systems, industrial maintenance, or a related technical discipline, as well as 4+ years of experience in relevant fields.
- Electrical power distribution equipment including switchgear, breakers, transformers, substations, automatic transfer systems, protective relays, and related systems.
- Field service, commissioning, startup, maintenance, troubleshooting, testing, or technical training within electrical power distribution environments.
- Electrical testing methods including insulation resistance testing, transformer testing, breaker testing, current transformer testing, relay testing, or related diagnostic procedures.
- Technical instruction, workforce development, field enablement, coaching, competency assessment, or adult learning delivery.
- Electrical safety practices including hazard recognition, lockout/tagout, risk mitigation, safe testing practices, and field operational procedures.
- Ability to travel domestically as needed to support training activities, onboarding programs, field validation efforts, and business initiatives.
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.
Preferred qualifications include a Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Power Systems, Industrial Technology, or a related technical discipline, as well as experience developing structured technical training programs, building hands-on labs, and collaborating with cross-functional teams.
Pay
The salary range for this role is $74,970 - $156,794, with a potential annual increase of 5-10%.