Product Technical Trainer

About the role

As a Technical Trainer, you will deliver training in a variety of formats, including instructor-led sessions, webinars, video, and e-learning. You will collaborate with various teams to ensure the training curriculum stays current with each product release update.

Responsibilities

• Develop and maintain training content for in-person, online, e-learning modules, and videos.
• Participate in project teams to identify ongoing training needs and creative delivery methods.
• Provide product expertise to internal and external customers to enable a comprehensive understanding of ZF’s features and functionality.
• Handle warranty processing and customer resolution related to training.
• Maintain and update products training curriculum and videos.
• Remain current on industry trends and related technology.
• Effectively manage training project issues as necessary.
• Deliver electric vehicle training per industry standards.
• Participate in ASE industry events.
• Travel up to 75% of the time.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of technical product training experience.
• Extensive product and market knowledge.
• Proficiency in Microsoft Office and superior presentation skills.
• Excellent communication, presentation, and training development skills.
• Experience working in the automotive technology industry.
• HV/Hybrid vehicle training experience.

Pay

The expected base compensation for this role is $81,000 - $101,200 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.

Benefits

• Annual Incentive Plan.
• Paid time off.
• 401k Plan.
• Health Care Benefits.
• Paid Holidays.
• A supportive, collaborative team environment.
• A strong, diverse culture.
• Supportive Employee Groups and community outreach activities.