Technical Manager - QA Programs & Systems

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

About the role

The Technical Manager, QA Programs & Systems owns and coordinates the QA Shop Floor (QASF) programs that enable frontline QASF operational success at the BMS Bothell cell therapy site. This individual-contributor role serves as program owner, project manager, and subject-matter POC for QA Operations related change controls, risk assessments, document and training lifecycle management, and operational-excellence programs — keeping each on schedule, inspection-ready, and connected to its dependent systems. Working horizontally across Manufacturing, Quality Control, Warehouse, and MSAT, the role translates governance decisions into shop-floor action and represents QASF in site and global forums. Success depends on project management, systems thinking, and a high degree of execution and ownership to drive interdependent workstreams to completion through influence.

This role reports to the Associate Director, Quality Operations. This is a technical individual-contributor role with no direct reports.

Responsibilities

• Change Controls
  • Serve as a Change Control Champion: author and lead change controls, promote best practices, and represent QASF at the CC Community of Practice (COP).
  • Project-manage Change Control Impact Assessments (CC IAs) for site and global changes — coordinating stakeholders, mapping dependencies, and driving to completion.
• New Product Introduction (NPI)
  • Coordinate QASF NPI operational support, managing interdependencies across protocols and execution.
  • Build systems and programs that improve NPI readiness across QASF teams.
• Training Lifecycle Management
  • Create, update, and manage QASF training curricula in alignment with the Learning Grid; act as POC for new-hire (FTE) learning and onboarding.
• Sterility Assurance
  • Represent QASF at the Contamination Control Committee (C3) as POC for aseptic process improvements; sustain the Aseptic Observer Program and drive future enhancements.
• Risk Management
  • Lead and participate in risk assessments — driving updates, continuous improvement, and cross-functional alignment using tools such as Failure Mode and Effects Analysis (FMEA).
• Compliance Initiatives
  • Represent QASF at Compliance Connect quarterly governance meetings.
  • Strengthen facility inspection readiness: complete Guest Auditor certification and lead facility improvements through continuous oversight to reinforce a state of continuous readiness.
• Escalations
  • Provide operational support and escalation/triage management for high-risk, high-impact events, leading escalated triage actions as needed.

Requirements

• Bachelor's degree in a STEM field preferred; other Bachelor's degrees with an equivalent combination of education and experience will be considered.
• 5+ years of relevant cGMP experience, preferably in biotechnology, cell therapy, or an equivalent regulated environment.
• Demonstrated ownership of cross-functional quality programs and systems (change control, document lifecycle, deviations/CAPA, risk assessments) and effective project management driving deliverables to completion.

Pay

Bothell - WA - US: $103,300 - $125,176

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits Include:
  • Paid Time Off:
    • US Exempt Employees: flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees).
    • Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.

    Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs, and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

Schedule

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes Site-essential, Site-by-design, Field-based, and Remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

• Site-essential roles require 100% of shifts onsite at your assigned facility.
• Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive company culture.
• For field-based and remote-by-design roles, the ability to physically travel to visit customers, patients, or business partners and to attend meetings on behalf of BMS as directed is an essential job function.