Technical Infrastructure Program Manager, Dedicated Infrastructure Planning and Delivery (Government Regions)

About the Role

Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud. Dedicated Infrastructure Planning and Delivery are the team responsible for the delivery of physical data center infrastructure to serve government customers. Our team has a diverse background including commercial, prior military service and former government experience. Our team is split between the Seattle Metro and the DMV area and we manage projects across the US, while interfacing with our peers overseas.

We're seeking an experienced Technical Infrastructure Program Manager in Denver CO, Herndon or Arlington VA, or Seattle WA, to oversee data center infrastructure expansion projects in support of U.S. Government customers. The Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, they will use judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery.

Responsibilities

• Lead a matrixed team through influence in the execution of data center capacity projects
• Be mindful of cost, schedule, and quality during all aspects of their builds
• Look around corners to identify risks early and are quick to take action
• Effectively balance ownership and holding partner teams to high standards of responsibility
• Leverage technical and project-focused backgrounds to deep dive issues and develop mitigations to minimize impact
• Strive to ensure data center capacity is delivered ahead of customer demand

Qualifications

Basic Qualifications:

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Experience with varying scenarios of infrastructure builds

Preferred Qualifications:

• Master's degree or above in engineering, management, or technology, or 3+ years of directly managing and responsible for multiple large projects experience

Skills

• Exceptionally strong communicator, both written and verbally
• Experience in tactical project management of highly technical initiatives
• Calibrated judgment, negotiation skills, ability to influence without authority, analytical talent and leadership
• Capacity to thrive and succeed in an entrepreneurial and fast-paced environment
• Fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle
• Demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking
• Experience with MS Office, MS Project and MS SharePoint
• Experience with Tableau, KanBan, Playbook, SQL and systems integration a plus
• Experience in managing data center infrastructure deployments is a plus

Pay

• USA, CO, Denver - 127,100.00 - 171,900.00 USD annually
• USA, VA, Arlington - 127,100.00 - 171,900.00 USD annually
• USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually
• USA, WA, Seattle - 127,100.00 - 171,900.00 USD annually

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave
• Sign-on payments and restricted stock units (RSUs)

Schedule

There is no typical day in the life of a Technical Infrastructure Program Manager. On one day, they may review demand forecasts for their assigned region to ensure that future builds are triggered on time. They may ensure that design reviews are effectively conducted. They may deep dive a material delivery issue that threatens their project schedule or resolve a technical challenge uncovered through execution. They work both in corporate offices and on the job site depending on the state of their projects.

About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

This response is AI-generated, for reference only.