Technical Implementation Specialist

Responsibilities

• Lead the development of a customer’s new quoting workflow by leveraging Paperless Parts’ best practices and an understanding of the customer’s unique business requirements.
• Expert knowledge of the Paperless Parts Platform coding language, P3L. Apply a rigorous problem-solving approach to design customized solutions to meet our customers’ needs.
• Lead the deployment of Paperless Parts standard integrations, making customizations where required.
• Provide best practices for quoting workflows to maximize customer value.
• Work in close partnership with Implementation Project Managers and Integrations Engineers to gather requirements, map solutions, and meet onboarding milestones in order to complete projects on time and on budget.
• Communicate clearly and regularly to implementation stakeholders regarding status and risks.
• Spend time on-site with customers to build relationships and learn how manufacturing shops operate.
• Provide ongoing support for customers' Pricing Configuration and integrations within the Paperless Parts platform.
• Conduct thorough discovery to inform solution design; document all custom configurations, and code to ensure clarity, maintainability, and effective knowledge transfer for both customers and internal team members.
• As part of the Paperless Parts team, further, the company-wide DEI & social impact initiatives

Requirements

• Bachelor's Degree, Computer Science, Engineering, MIS, or related field
• Strong skills in a computational environment or programming language (Excel, Python, SQL etc.)
• Relevant work, education, or hands-on development experience
• Proven track record of implementing customers and adhering to time-to-value metrics
• Strong analytical and critical problem-solving skills
• Ability to translate business requirements to product solutions
• Familiarity with “job shop” manufacturing, preferred
• Fast learner, ability to adapt to new processes and technologies, and evolving environments
• Excellent written and verbal communication skills
• Willingness to travel when necessary to customer facilities (average is about 25% of the time)

Qualifications

• Knowledge of “job shop” manufacturing

Skills

• Expert knowledge of the Paperless Parts Platform coding language, P3L
• Strong analytical and critical problem-solving skills
• Ability to translate business requirements to product solutions
• Fast learner, ability to adapt to new processes and technologies, and evolving environments
• Excellent written and verbal communication skills

Benefits

• 100% coverage of health, dental, and vision for you and your dependent
• Competitive compensation philosophy
• Unlimited PTO
• 13+ paid holidays
• Company-sponsored wellness stipend
• Pre-tax Commuter and FSA/Dependent Care FSA
• 401(k) plan
• Employee recognition program

Pay

Salary range: $70,000 - $100,000

Schedule

Not specified