Technical Implementation Consultant

OneTrust · Atlanta, GA · 1 wk ago

Information Technology$69k–$104k/yrFull-time

The Challenge

Due to rapid growth and an increased demand for our platform, OneTrust is seeking a Technical Implementation Consultant. The Technical Implementation Consultant role is one of the key pieces of the OneTrust architecture. After the sales process, consultants are the key contact in driving and building the relationship, implementing the solution and managing the expectations of the customer.

Your Mission

Configure and implement solutions across key areas, including:
Integrations with third-party systems (APIs, connectors)
Insights Dashboard (Power BI reporting and visualization)
General platform configuration (SSO, user provisioning, system setup)
Data Discovery (data scanning, classification, and inventory mapping)

Your Experience

BA/BS OR MS in Computer Science, Electrical OR Computer Engineering, Web Design/Development, Engineering Management or Information Technology/Systems, with 2-5 years of relevant experience in software development, professional services, solution engineering, technical consulting or an advanced degree in a relevant field
Experience working with HTTP, SSO, SSL certificates, networking, and API integrations
Familiarity with Jira/Atlassian Suite
Exposure to other systems such as Salesforce Marketing Cloud, Adobe, Eloqua, and Marketo, ServiceNow
Effective customer-facing relationship-building skills
Proven success in and genuine enthusiasm for working directly with customers
Proven ability to engage across corporate functions (Sales, Professional Services, Support, Customer Success and Product Management)
Previous end-to-end implementation experience, ideally on a SAAS platform/product
Excellent verbal and written communication skills, including the ability to chair meetings or host webinars
Strategic and critical thinking, problem-solving, and decision-making capabilities
Ability to build relationships across stakeholders in marketing, sales, and engineering
Proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
Strong entrepreneurial skills to excel in a complex and rapidly evolving SAAS environment
Working knowledge of implementation practices including configuration, testing, and deployment processes

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

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