Technical Implementation Consultant

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 2+ years of experience in software implementation, software support, or a similar role involving client interactions and technical expertise.
• Demonstrated proficiency with SQL and database technologies (MSSQLServer, Postgres).
• Familiarity with RESTful APIs, system integrations, and data exchange formats (JSON, XML).
• Familiarity with .NET/C# and the ability to read and interpret application code to support client troubleshooting and configuration.
• Strong troubleshooting and problem-solving skills.
• Basic Reporting and Dashboarding skills.
• Familiarity with AWS cloud technologies (EC2, S3, Lambda, Amplify, RDS, SNS, OpenSearch).
• Excellent written and verbal communication skills, with the ability to convey technical information clearly to non-technical users.
• Passion for providing exceptional customer service and support. Ability to build relationships and work effectively with diverse client groups.
• Ability to work in a fast-paced environment and adapt to changing requirements and client needs.

Qualifications

• Preferred Qualifications:
• Experience with SaaS solutions, cloud-based software, or specific industry knowledge relevant to our clients.
• Experience in healthcare technology or regulated industries (HIPAA compliance awareness a plus).
• AWS, cloud, or SQL certifications are a plus.

Work Environment/Physical Demands

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a remote position. While performing the duties of this job, the employee regularly works in a climate-controlled environment. Candidates must be able to sit, read, work on a computer, and watch a computer screen for extended periods of time. Occasionally required to stand, walk, use hands and fingers, kneel or crouch.

Benefits

Equal Employment Opportunity Employer. All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law. Commence.AI is committed to providing equal employment opportunities to all applicants, including individuals with disabilities.

Schedule

This is a remote position.

Pay

$75,000 - $90,000