Technical Enablement Lead, WWFE - Technical Enablement

About the role

The successful candidate will combine a solid understanding of cloud technologies with a keen eye for detail, and the ability to synthesize vast information while making it usable amongst a diverse technical field audience. This individual will work closely with the Tech Field and other cross-functional teams, examining existing capabilities while identifying new initiatives that would result in increased effectiveness including supporting go-to-market motions, executing technical onboarding and driving ongoing tooling and enablement adoption.

Responsibilities

• Leverage executive presence, business acumen, and enablement expertise to be a Trusted Advisor to AWS Technical Leaders, recommending strategic enablement initiatives, driving enablement tooling adoption, and delivering results.
• Create, execute, manage, and support personalized role-based technical learning sessions for new and existing tech field teams, supporting training needs; incorporate this content into existing Worldwide Field Enablement programs or deliver as net-new.
• Plan, facilitate, scale, and support existing technical onboarding, and ongoing training.
• For each initiative, demonstrate strong planning, communication, and end-to-end ownership leading progress against targeted objectives.
• Develop and curate cross-functional enablement resources for tech teams while leveraging existing resources for implementation of programs.
• Perform detailed needs assessments in collaboration with various stakeholders. Translate business needs into clear project requirements that inform scalable and repeatable initiatives with measurable business impact.
• Identify project roadblocks, research and present root-cause analysis, managing resolution and stakeholder communications.
• Implement metrics to measure impact, effectiveness, appropriateness, and utility of programs. Report on the effectiveness of enablement investments through dashboards.
• Maintain scheduled deadlines, detailed training and initiative status reports, and introduce processes to optimize management of projects.
• Support and lead ad hoc special projects as needed.

Qualifications

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience leading cross-functional projects and managing large, complicated programs
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• Experience coordinating between technical teams, peers and business stakeholders

Preferred Qualifications

• Experience working within a high-growth, technology company
• Knowledge of general AI tools
• Experience working as a technical lead
• Active AWS or other industry technical certifications