Technical Business Analyst (Junior)

About the role

CGI has a need for an experienced Business Analyst to join our team. This is an exciting full‑time opportunity to work in a fast‑paced environment serving a critical government mission. This position is located in our Fairfax, VA; Lafayette, LA; or Knoxville, TN office; a hybrid working model is acceptable.

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. You are invited to be an owner from day one as we work together to bring our Dream to life. You’ll develop innovative solutions, build relationships with teammates and clients, and access global capabilities to scale your ideas. You’ll shape your career at a company built to grow and last, supported by leaders who care about your health and well‑being and provide opportunities to deepen your skills and broaden your horizons.

Responsibilities

• Review, analyze, and evaluate business processes, systems, and user needs based on the program scope.
• Translate business requirements into technical specifications to ensure that business objectives are achieved.
• Determine client requirements and transform them into system specifications, translating requirements into technical language for developers, and identifying opportunities for improving business processes.
• Facilitate requirements workshops to gather business and functional requirements, create and review test plans and scenarios, and prepare and conduct reviews and training sessions.
• Document process flows, analyze and re‑engineer processes, understanding technical problems and solutions in relation to the current and future business environment.
• Recommend and facilitate quality improvement efforts.
• Integrate new processes with existing ones and communicate these changes to impacted Business Systems teams.
• Provide technical guidance to a cross‑functional, Scaled Agile (SAFe) team.
• Act as a trusted advisor to clients on complex technical issues or business strategy.

Requirements

• Bachelor’s degree in business, Information Technology, Science, Engineering, Mathematics or related discipline.
• Minimum of 3 years’ experience as a Business Analyst.
• Ability to conduct data and systems analysis on data pipeline applications and processes.
• Experience working on an Agile development team.
• Experience supporting development of complex systems, with strong troubleshooting skills.
• Proficiency in data analysis and data visualization to draw business‑relevant conclusions.
• Expertise in planning and conducting facilitative sessions for requirements gathering.
• Ability to work effectively in a team environment.
• Experience creating detailed reports and delivering presentations.
• Excellent communication skills in a client‑facing role.
• Experience with Application Lifecycle Management (ALM) products such as Microsoft Azure DevOps, JIRA, Confluence, Service Desk, etc.
• Strong facilitation and communication skills to gather requirements and collaborate with stakeholders.
• Proficiency in Microsoft Suite of tools, data modeling, SQL/Database querying.
• Ability to translate business requirements into functional and technical specifications.
• Experience writing user stories with technical acceptance criteria.
• Knowledge of interface control documents (ICDs) and system specification documents (SSDs).
• Understanding of Agile SAFe frameworks commonly used in federal projects.
• Ability to work with development teams to refine technical requirements and support testing.
• Experience with functional, integration, and regression testing techniques.

Qualifications

• Industry knowledge in sectors such as Government and Aviation preferred.
• Experience with enterprise systems integration (API‑driven, SOA, microservices).
• Understanding of system architecture diagrams, data flow diagrams, and UML.
• Familiarity with FAA legacy systems and modernization environments (e.g., NAS systems, ATO platforms).
• SQL proficiency for querying and validating data.
• Understanding of relational database concepts.
• Experience with data modeling (logical and physical).
• Familiarity with data governance, data lineage, and metadata management.
• Exposure to analytics platforms (Power BI).
• Familiarity with cloud platforms used in federal programs (AWS GovCloud, Azure Government).
• Understanding of cloud‑native services.
• Knowledge of CI/CD pipelines and DevOps workflows.
• Experience with Agile tools (Jira, Azure DevOps).
• Exposure to API documentation tools.
• Understanding of version control (Git).

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well‑being programs

Pay

A reasonable estimate of the current compensation range for this role in the U.S. is $62,900 – $139,300. The determination