Technical Business Analyst

Responsibilities

• Facilitating software development life cycle (SDLC) activities
• Coodinating and leading functional and technical requirement gathering sessions
• Analyzes business requirements, identifies any inconsistencies or gaps, and determines the optimal solution.
• Creates functional specifications (as well as any other documentation needed) to clearly denote scope and requirements to development and QA teams.
• Creates wireframes or prototypes using Axure RP, or related tools.
• Coodinates with engineering, quality assurance teams, and clients to plan and execute test processes
• Handles product troubleshooting and triage, when required and appropriate.
• Prepares and posts defects/support requests.
• Manages through to completion and release.
• Delivers internal trainings for new features – 'Train the Trainer'.
• Contributes to internal product improvement committees and initiatives.
• Supports other teams with new state implementations, new feature configurations and new project rollouts, if appropriate.

Requirements

• Ability to create comprehensive Requirements Specifications, Designs, Process/Flow Diagrams, Test and Implementation Plans, and Feature Release Notes
• Experience utilizing Software Development Life Cycle (SDLC) and Quality Assurance (QA) methodologies, standards, and best practices
• Works well independently - makes decisions and solve problems using sound, inclusive reasoning, and judgment with limited supervision
• Ability to work in a fast-paced and changing environment; reacts professionally under pressure
• Demonstrated time management skills - managing priorities across products and teams
• Detail orientation with excellent analytical, planning, and organizational skills
• Excellent written and oral communication skills; speaks clearly and persuasively

Qualifications

• Education: Bachelor’s degree or equivalent experience required.
• 3+ years of business analysis and/or product design experience.
• Proven record of excellence in documenting, designing, and delivering technical solutions.
• Knowledge or experience in EdTech, Case Management systems a plus.
• Experience with wireframing/prototyping tools such as Axure RP or ability to quickly learn.
• Knowledge of task management and project management systems is a plus (ex. JIRA, ASANA, Monday.com, etc.).
• UI/UX experience and course certification is a plus.

Benefits

• Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
• In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Pay

Range: $51,900 - $99,000

Schedule

The role is Remote.