Technical Application Engineer AMER

About the role

This role manages highly technical customers, delivers advanced product support, and conducts complex demonstrations across Sennheiser and Neumann's Professional Audio portfolio. It designs and delivers technical training programs—including certification content—for employees, partners, and key influencers. The role builds strong relationships with influential industry contacts, collaborates with Sales Managers and Business Development Managers to understand complex applications, and provides technical solutions that shape current and future business. It also gathers market feedback and supports special events both remotely and onsite to ensure seamless technical execution.

Responsibilities

• Manage highly technical customers and deliver advanced product support
• Conduct complex demonstrations across Sennheiser and Neumann's Professional Audio portfolio
• Design and deliver technical training programs—including certification content—for employees, partners, and key influencers
• Build strong relationships with influential industry contacts
• Collaborate with Sales Managers and Business Development Managers to understand complex applications
• Provide technical solutions that shape current and future business
• Gather market feedback
• Support special events both remotely and onsite to ensure seamless technical execution
• Engage influencers and consultants strategically
• Identify growth opportunities
• Clearly articulate product advantages, applications, and technical composition
• Assess large‑scale demonstrations and communicate complex concepts clearly
• Maintain consistent CRM documentation

Requirements

• 4-year University college degree
• 5+ years' experience in advanced IT and networking
• 5+ years' experience conducting high level technical product and solution demonstrations
• Ability to travel up to 50% domestically and internationally
• Fluent in English both written and spoken
• May consider less education with more years of related IT and networking experience
• Deep understanding of IT networks, market drivers, competitive dynamics, and industry trends
• Strong analytical skills and disciplined time management
• Active listening skills
• Ability to remain calm under pressure, with empathy and social competence

Benefits

• Inspiring work environment within an international family business with a modern and dynamic atmosphere
• Flexible working hours and mobile work options
• International collaboration and participation in global team projects shaping the future of audio

Location: United States-Remote (based in the New York region)