Technical Account Manager, National Security, National Security - ES US-ADC

About the role

Join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS. At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, GenAI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer' to National Security customers.

Responsibilities

• Help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, Bedrock and many more
• Effectively represent AWS within a customer's environment and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management
• Provide advocacy and strategic technical guidance to help plan and build solutions using best practices
• Proactively keep your customers' AWS environments operationally healthy
• Develop close relationships with customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS

Basic qualifications

• Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)
• Active TS/SCI security clearance with polygraph
• US Citizenship

Preferred qualifications

• Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions
• Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)
• Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges

Pay

USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually
USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually