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Technical Account Manager, National Security - ES US-ADC

Amazon Web Services (AWS) · Jessup, MD · 2 wk ago
EngineeringFull-time

About the role

Join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS. As a Technical Account Manager (TAM), you will help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more.

Responsibilities

  • Help plan and build solutions using best practices
  • Proactively keep your customers’ AWS environments operationally healthy
  • Provide advocacy and strategic technical guidance
  • Represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management
  • Understand and address customers’ business/operational needs and technical challenges
  • Drive discussions with senior leadership regarding incidents, trade-offs, support and risk management

Requirements

  • Current, active TS/SCI US Government Security Clearance
  • Bachelor's degree in computer science, engineering, mathematics or equivalent, or 2+ years of technical work experience
  • 2+ years of technical engineering experience
  • Experience informational technology operations

Qualifications

  • 5+ years of communicating with and presenting to executive and senior audiences experience
  • Experience with development in a distributed systems environment
  • Experience in a 24x7 operational services or support environment
  • Experience with AWS services or other cloud offerings
  • Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions

Skills

  • Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

  • MD, Jessup - 131,300.00 - 177,600.00 USD annually

Schedule

Final schedule will be determined based on factors including experience, qualifications, and location.

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