Technical Account Manager
About the role
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Sr.Technical Account Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Responsibilities
The Senior Technical Account Manager leads the technical relationship with strategic Google Public Sector customers. This role owns cloud adoption planning, operational health, executive engagement, and complex escalations while coordinating across Google product, engineering, support, and delivery teams. The successful candidate would possess these skills:
- Lead multiple technical workstreams across complex public-sector customer environments.
- Serve as the primary trusted technical advisor for customer leaders and executives.
- Develop account-level cloud adoption plans, operational strategies, and technical roadmaps.
- Lead quarterly business reviews, executive sessions, and technical planning meetings.
- Coordinate critical launches, product releases, capacity planning, and high-priority customer events.