Jobs · Virginia

Technical Account Manager

Deloitte · McLean, VA · 1 mo ago
Hybrid$138k–$229k/yrFull-time
We need to output HTML fragment with headings

for sections present: About the role? Not exactly. The posting includes: "Are you an experienced, passionate pioneer..." That's intro prose. Then "Work You'll Do/Responsibilities" heading. Then list of responsibilities. Then "The Team AI & Engineering" description. Then "Qualifications Required". Then "Ability to travel 10%" etc. Then wage range paragraph. Then "Benefits" section with link. Then "Our people and culture", "Our purpose", "Professional development", "Qualified applicants with criminal histories..." etc. Also "Fair Chance Hiring and Ban-the-Box Notices". Also "You may also be eligible to participate in a discretionary annual incentive program". Also "This position is aligned with the Project Talent Model." etc. We need to include sections only when posting has real specific content. We must not repeat job title as heading. Use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content to these headings. The posting includes responsibilities, qualifications, skills (some listed), benefits, pay (wage range). Schedule? Not present (travel 10% maybe schedule? but schedule not explicit). We should not create Schedule unless present. So we can have sections: Responsibilities, Qualifications, Skills, Benefits, Pay. Possibly About the role? The intro could be considered About the role. The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include About the role as heading if we have content. The intro paragraph could be About the role. Also "The Team AI & Engineering" could be part of About the role or maybe separate but not in list; we could incorporate into About the role. We must not repeat job title as heading. So we avoid heading "Sr. Technical Account Manager". Good. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove recruiting tips? That might be considered boilerplate? It's not exactly legal but maybe considered generic. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Recruiting tips maybe not required to remove but could be considered generic; but we can keep if substantive? It's generic advice; maybe we can drop as not substantive. Safer to drop. Also remove duplicated lines: there are duplicates like "Meticulous attention to detail and quality of work product" appears twice. We should keep only once. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. Intro: "Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Sr.Technical Account Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery." That's About the role. Responsibilities: after "Work You'll Do/Responsibilities". Then bullet list: "The Senior Technical Account Manager leads the technical relationship with strategic Google Public Sector customers. This role owns cloud adoption planning, operational health, executive engagement, and complex escalations while coordinating across Google product, engineering, support, and delivery teams." Then list of skills: "The successful candidate would possess these skills:" then bullet list items: "Lead multiple technical workstreams across complex public-sector customer environments.", "Serve as the primary trusted technical advisor for customer leaders and executives.", "Develop account-level cloud adoption plans, operational strategies, and technical roadmaps.", "Lead quarterly business reviews, executive sessions, and technical planning meetings.", "Coordinate critical launches, product releases, capacity planning, and high-priority customer events.", "Direct complex escalations involving Google Support, Product Engineering, and Site Reliability Engineering.", "Advocate for customer requirements and influence product improvements, features, and fixes.", "Identify risks proactively and establish clear plans for resolution.", "Coach junior TAMs and provide quality oversight across assigned accounts." Then after that there is a list of skills again: "Meticulous attention to detail and quality of work product Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others". This seems like a duplicate skills list; we need to deduplicate. We'll combine unique skills. Then "The Team AI & Engineering leverages cutting-edge engineering capabilities..." That's description of team; could be part of About the role or separate but we can include in About the role. Then "Qualifications Required" heading. Then list: - 8+ or more years of customer-facing cloud, technical consulting, support, or transformation experience, including at least four years supporting Google Cloud implementations or programs. - Experience leading complex cloud programs, executive relationships, critical launches, and technical escalations. - At least 2+ years of hands-on experience with modern software-development practices, microservices, distributed systems, and APIs - Executive-level communication, influence, problem-solving, and client-management skills. - Active Google Cloud professional-level certification. - Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related technical field or equivalent professional experience. - Ability to obtain a U.S. Government TS/SCI security clearance - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. - Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Then wage range paragraph: "The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,500 to $229,100." Then Benefits: "This position is aligned with the Project Delivery Model. To view the associated benefit package, please reference this document USBenefitsJourneyProjectandCenterTAM". Also later: "You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance." Also "This position is aligned with the Project Talent Model. To view the associated benefit package, please reference this document (1) (5) https://resources.deloitte.com/:b:/r/sites/dnet-tod-us/Shared Documents/Benefits/BenefitsJourney_COMBINED.pdf?csf=1&web=1&e=zo0pT5." There's duplication; we need to keep benefit info but not duplicate. We also have sections: "Our people and culture", "Our purpose", "Professional development", "Qualified applicants with criminal histories...", "Fair Chance Hiring and Ban-the-Box Notices". These are likely boilerplate EEO etc. The instruction says remove EEO/equal-opportunity boilerplate. So we should drop those sections: "Our people and culture", "Our purpose", "Professional development", "Qualified applicants with criminal histories...", "Fair Chance Hiring and Ban-the-Box Notices". Also "Deloitte is committed to providing reasonable accommodations for people with disabilities." appears twice; that's also EEO/accommodations; should be removed. Thus we keep only: About the role, Responsibilities, Skills (maybe combine with Responsibilities? but we have separate Skills heading), Qualifications, Pay, Benefits. We need to avoid creating sections with filler like "commensurate with experience". Not present. Now craft HTML. We'll use

About the role

then

with intro paragraph(s). Could split into two paragraphs: first intro, then team description. Then

Responsibilities

then
  • each responsibility item. Then

    Skills

    then
    • each skill (deduplicated). Need to list unique skills from both lists. Let's extract unique skills: From first list: - Lead multiple technical workstreams across complex public-sector customer environments. - Serve as the primary trusted technical advisor for customer leaders and executives. - Develop account-level cloud adoption plans, operational strategies, and technical roadmaps. - Lead quarterly business reviews, executive sessions, and technical planning meetings. - Coordinate critical launches, product releases, capacity planning, and high-priority customer events. - Direct complex escalations involving Google Support, Product Engineering, and Site Reliability Engineering. - Advocate for customer requirements and influence product improvements, features, and fixes. - Identify risks proactively and establish clear plans for resolution. - Coach junior TAMs and provide quality oversight across assigned accounts. From second list (deduplicate): - Meticulous attention to detail and quality of work product - Ability to work independently and collaborate as part of a team - Effective written and verbal communication skills - Ability to build and sustain professional relationships - Ability to lead projects or workstreams - Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment - Strong interpersonal skills and professional demeanor - Ability to meet deadlines - Ability to mentor and provide clear guidance to others Note "Ability to lead projects or workstreams" similar to "Lead multiple technical workstreams..." but we keep both? Might be similar but we can keep both as they are phrased differently. However to avoid redundancy, we could keep only one. But instruction: preserve ALL substantive information; do NOT invent or summarize away detail. If we drop one, we might be summarizing away detail. However the second list includes "Ability to lead projects or workstreams" which is somewhat covered by first item "Lead multiple technical workstreams across complex public-sector customer environments." Not identical but similar. To be safe, keep both. Now Qualifications: list as
      • . Pay:

        Pay

        then

        with wage range paragraph. Benefits:

        Benefits

        then

        with benefit info. Need to include both benefit statements but avoid duplication. We have: "This position is aligned with the Project Delivery Model. To view the associated benefit package, please reference this document USBenefitsJourneyProjectandCenterTAM". Also later: "You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance." Also: "This position is aligned with the Project Talent Model. To view the associated benefit package, please reference this document (1) (5) https://resources.deloitte.com/:b:/r/sites/dnet-tod-us/Shared Documents/Benefits/BenefitsJourney_COMBINED.pdf?csf=1&web=1&e=zo0pT5." We can combine: mention alignment with Project Delivery Model and Project Talent Model, provide links/doc references, and mention discretionary annual incentive program. We should not include the duplicated

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