Tech Enablement and Adoption Strategist

About the role

The Enablement & Adoption Strategist will support enterprise-wide enablement for ChatGPT, the OpenAI platform, and other approved AI technologies used across VERSANT. This role will sit at the intersection of technology enablement, product adoption, technical learning, and hands-on experimentation.

Responsibilities

• Help administer ChatGPT, the OpenAI platform, and other approved AI tools for VERSANT employees, including user support, onboarding, access coordination, and day-to-day enablement needs.
• Partner with the Senior Director, Technology Enablement & Partnerships to design and deliver live, customized AI enablement sessions for individuals, teams, and functional groups.
• Create asynchronous training resources such as guides, demos, prompt examples, short-form learning content, FAQs, and practical playbooks that help employees apply AI tools to their work.
• Stay current on AI platform updates, emerging capabilities, and approved tools used within VERSANT, translating new features into practical use cases and educational artifacts.
• Build lightweight prototypes, demonstrations, and proof-of-concepts that show how AI can improve workflows, accelerate productivity, or unlock new ways of working.
• Gather employee feedback, identify adoption barriers, and recommend improvements to training, support, documentation, and platform experience.

Qualifications

• Experience in technology enablement, product adoption, technical training, solutions consulting, customer success, or a related role.
• Strong technical aptitude, including the ability to learn new AI tools quickly and explain them clearly to both technical and non-technical audiences.
• Hands-on familiarity with AI tools, large language models, enterprise SaaS platforms, automation tools, APIs, or lightweight prototyping approaches.
• Experience creating training materials, enablement content, documentation, demos, or educational resources.
• Strong facilitation and communication skills, with the ability to support individuals, small groups, and larger team sessions.
• A product mindset, with curiosity about user needs, adoption patterns, feedback loops, and measurable outcomes.
• Comfort operating in a fast-changing environment where tools, capabilities, and priorities continue to evolve.

Nice-to-have

• Experience with ChatGPT Enterprise, the OpenAI platform, Anthropic, Google Gemini, Salesforce Agentforce, or similar AI platforms.
• Familiarity with responsible AI, enterprise technology governance, privacy, or security considerations.
• Experience supporting technology change management or enterprise-wide adoption programs.
• Experience building demos, prototypes, or internal tools using low-code, no-code, or developer-oriented platforms.