Technology Enablement & Adoption Specialist
ProPetro Services, Inc · Midland, TX · 2 wk ago
OTHRFull-time
Job Summary
The Technology Enablement & Adoption Specialist supports ProPetro’s digital transformation by driving user adoption of enterprise technologies, including AI tools and business applications.
Responsibilities
- Develop and maintain an enterprise AI literacy curriculum to support responsible and effective use of AI tools
- Design and deliver role-based training programs (e.g., Copilot for Finance, Claude for IR)
- Lead training delivery for enterprise applications, systems, and new technology implementations
- Support change management efforts for IT and digital transformation initiatives, including communication, training, and adoption tracking
- Build and enable a network of AI Champions across the organization to support peer learning and adoption
- Own and maintain the technology knowledge base, including documentation, training materials, and user guides
- Develop and manage prompt libraries and governance for AI tool usage to ensure consistency, effectiveness, and compliance
- Partner with IT PMO and project teams to embed training and adoption strategies into project plans and system rollouts
- Gather user feedback and adoption metrics to continuously improve training programs and user experience
- Identify gaps in user knowledge and recommend targeted enablement initiatives
- Provide ongoing support, coaching, and guidance to users on technology tools and best practices
- Stay current on emerging AI tools, digital trends, and training methodologies to enhance program effectiveness
- Maintain compliance with Health, Safety, and Environment (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilizing proper Personal Protective Equipment (PPE)
Qualifications
- Bachelor’s degree in Information Technology, Business, Organizational Development, or related field preferred
- 2–5 years of experience in training, change management, IT enablement, business analysis, or related role
- Experience developing and delivering training programs or learning content
- Exposure to AI tools (e.g., Copilot, ChatGPT, Claude, etc.) or enterprise applications preferred
- Familiarity with change management principles and user adoption strategies
- Strong communication and presentation skills; ability to explain technical concepts to non-technical audiences
- Organizational skills with the ability to manage multiple initiatives simultaneously
- Experience with documentation, knowledge base tools, or training platforms preferred
- Proficiency in Microsoft Office 365; experience with PowerPoint, SharePoint, or training tools preferred
Benefits
ProPetro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.