Team Lead, Turnstyles

About the role

Successfully promote and support the mission of Catholic Charities of Northeast Kansas as guided by the Catholic Social Teachings by providing superior customer service to customers, volunteers, and donors.

Responsibilities

• Ensures that each customer receives superior service.
• Accountable for timely closing of the store, including the daily closeout and accuracy of cash registers.
• Supervise team in the absence of the Manager and Assistant Manager
• Responsible for adequately stocking sales floor with priced merchandise
• Ensure sales floor is kept to standards outlined in store operations guide; must be available to customers and can easily step in to attend cash registers when necessary.
• Follow TurnStyles Operation Guide with specific attention to POS operations (including cash handling), product handling, and sales floor maintenance
• Provide direction to volunteers
• Ensures compliance with Catholic Charities Employee Handbook and TurnStyles policies and procedures
• Responsible for the recovery and pulling together of the sales floor at the end of the day
• Review weekly store sales and production expectations with Store Manager.
• Other duties as assigned

Requirements

• Demonstrate a passion for the mission