Team Lead -Sending Fulfillment Center (SFC)

Sign-on bonus available for this role.

About the Role

We are looking for a Fulfillment Center Team Lead to join our team in Phoenix. This is an engaging, hands-on leadership role on the warehouse floor—you won’t be sitting behind a desk. As a Team Lead, you will work side by side with associates and partner directly with the Area Manager to keep daily operations running smoothly, accurately, and safely. You are the vital bridge between our floor team and management: helping associates hit performance goals, ensuring inventory integrity, driving lean process improvements, and fostering a positive, high-energy work culture every day.

Responsibilities

• Support daily operations by delegating tasks, leading shift huddles, and assisting with floor production as needed.
• Drive inventory and operational accuracy by overseeing receiving, staging, and shipping while maintaining inventory accuracy in Koerber WMS through regular audits and FIFO practices.
• Mentor and cross-train associates on SOPs while providing performance feedback to support their growth.
• Enforce a safety-first culture by identifying hazards and maintaining an organized, audit-ready work environment.
• Identify workflow bottlenecks and apply lean principles to optimize daily throughput.

Requirements

• Ability to arrive 15 minutes prior to shift start time to help prepare shift.
• Must be able to lift 49 lbs.
• Ability to be on feet for upward of 10 hours per day.
• High school diploma or equivalent.
• Leadership experience involving conflict resolution, managing interpersonal relationships, and providing leadership and feedback in challenging situations.
• Continuous improvement experience, including process optimization in a warehouse environment and knowledge of lean process improvement principles.
• Comfortable using Google Suite (Gmail, Docs, Drive) and warehouse technology (scanners and WMS systems).

Skills

• Collaborative Leader: Highly dependable, positive, and accountable, with a track record of resolving conflicts and building strong working relationships.
• Operations & Inventory Mind: Detail-oriented with strong problem-solving skills, comfortable with basic math, inventory audits, and WMS/ERP navigation.
• Clear Communicator: Able to deliver clear verbal and written instructions to drive tasks to closure efficiently with error-free results.
• Tech-Savvy & Adaptive: Comfortable using warehouse technology (scanners and WMS systems).
• Thrives in Motion: Energized by a physically active, fast-paced warehouse environment.

What We Believe

• One Team: Everyone belongs here, and whether it’s your first day or you’re the CEO, your voice and ideas matter to us. By embracing this core value, we harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
• Fuel Potential: Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential.
• Real Connections: Personal connections matter, and we want to build real connections with our peers and customers.
• Unboxed Thinking: We encourage our team to think creatively and approach challenges from fresh perspectives to uncover innovative solutions.
• Customer Centric: Our success depends on our customers’ success, and we are dedicated to giving every customer that wow moment at every touchpoint.

Benefits

• Comprehensive medical plans
• LSA Program
• 401K Plan
• FSA Plan

Pay

$21/hour

Schedule

Monday - Friday, 5:45 am - 2:30 pm shift (may vary and change depending on business needs).

Location

61st Ave & Van Buren, Phoenix, Arizona

We work sane, sustainable, and flexible hours. We offer PTO and have a genuine, supportive culture around work-life balance and boundaries. We encourage team members to propose and adopt new technologies, frameworks, and processes that make us more effective as an organization.