Team Lead Product Sales

About the role

Create Your Experience of a Lifetime! Come work and play in the mountains!

Responsibilities

• Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessary
• Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision
• Aid in hiring, support, and training of product sales team members in daily operations
• Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary
• Receive and assess guest questions, comments and complaints providing timely resolutions
• Monitor and maintain sales facilities, equipment, and inventory
• Other duties as assigned

Requirements

• High School Diploma or GED Equivalent
• 2+ years’ experience in customer service or ticket sales required
• Flexibility to work both inside and outside with exposure to the elements
• Must be able to communicate fluently in English
• Able to stand or sit for extended periods of time
• Able to lift up to 25lbs

Qualifications

• At least 18 years of age

Skills

• Customer service skills
• Sales skills
• Communication skills

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• Employee Discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Pay

The expected pay range is $23.00 - $27.05. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Schedule

Full Time hours available

Pay

$23.00 - $27.05

Application Instructions

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).