Team Lead - Mason City, IA

Benefits

• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Signed bonus
• Training & development

About the role

A Team Lead manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to ensure the job is done according to Office Pride Standards. Team Leads act as motivators, supervisors, and mentors. It’s a Team Lead’s duty to guide front line cleaners into understanding and maintaining the values of our growing company.

Supervises

• Front Line Cleaners
• Site Supervisors

Basic Function

Ensure that the cleaning specifications sold to the client are being fulfilled and that the work is being completed on-time and within budget (labor and chemicals). This is a KEY role within the company and offers opportunity for advancement upon demonstrated performance.

Job Duties

• Oversee the cleaning of facilities assigned to you on a nightly/regular basis
• Train and support new employees
• Conduct regular inspections of the facility and provide re-training to employees when necessary
• Cross-train employees to work in buildings to provide coverage when needed
• Ensure facilities have working equipment and enough supplies to get the job done, report problems/shortages to the office
• Ensure compliance of Office Pride policies and procedures
• Enforce safety and security measures at all times
• Follow-up on customer complaints (coordinate with the office)
• Perform other duties/tasks as assigned

Requirements

• Able to communicate in English
• Able to multi-task, be dependable, have excellent communication skills, and maintain a positive attitude
• Able to thrive in a fast-paced environment where changes may occur with little notice
• Able to maintain open communication with the leadership team, clients, and employees
• History that demonstrates work ethic and responsibility
• Able to work independently and as part of a team
• Care about quality, be detailed oriented, and work at an efficient pace
• Able to lift 35 lbs and physically able to be on your feet during an entire shift
• Able to pass a criminal background check
• Able to have a valid driver's license and reliable transportation
• Willing to travel to our office in Mason City
• Okay working in a factory environment (using PPE when required)