Team Lead

About the role

The Team Lead at Rack Room Shoes assists in supervising and managing all day-to-day store operations while ensuring 100% compliance with established Company policies and procedures. They provide leadership, guidance, and training to the store staff, assuming full responsibility for store operations when the Store Manager and Assistant Manager are absent.

Responsibilities

• Create, establish, and maintain an excellent customer shopping experience.
• Maintain and reinforce current service level standards.
• Provide service training and leadership to staff members.
• Manage customer issues with a sense of urgency and to the satisfaction of our customers.
• Conduct all POS terminal transactions in accordance with policy and procedure.
• Meet and exceed established sales, service, and operational objectives.
• Manage payroll control responsibilities, including scheduling, payrolls, and time & attendance.
• Train and develop direct reports, ensuring they understand and adhere to all policies and procedures.
• Manage loss prevention, protecting and controlling all Company assets.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Benefits

Rack Room Shoes provides a wide selection of nationally recognized brands and exclusive private brands, offering great styles and outstanding values to customers. The company is committed to equal employment opportunities and offers competitive pay and benefits.

Pay

Pay Range: $13 Prattville Town Center, 2758 Legends Pkwy

Schedule

Full-time position.