Team Lead - AZ

Main Responsibilities

• Directs team daily operational activities while providing single point of contact for customers for all Installation Qualification related issues.
• Establishes and audits local operating procedures to provide a training aid and reference source for Edwards and customer personnel.
• Performs special projects at customer site with supervision as needed from senior technical experts or project management.
• Maintains records of repairs and maintenance performed using local database.
• Develops and maintains a preventive maintenance schedule for equipment that will ensure optimum performance.
• Assists with failure analysis by providing information on mode of failure on each equipment failure.
• SUBMIT INFORMATION TO EDWARDS TECHNICAL DEPARTMENT TO DRIVE EQUIPMENT IMPROVEMENTS.
• WRITES WEEKLY/MONTHLY REPORTS ON ACTIVITIES THAT HAVE BEEN PERFORMED AT A CUSTOMER’S SITE BASED ON CUSTOMER AND REGIONAL MANAGEMENT REQUIREMENTS.
• WORKS WITH SITE LEAD AND SITE MANAGER TO ENSURE 7X24 ESCALATION SUPPORT FOR SITE TEAM.

Requirements

• Strong proven leadership skills.
• Excellent organization, prioritizing, multi-tasking and customer service skills.

Knowledge Areas/Skills

• Electronic, mechanical, chemical, or gas in the Semiconductor industry is preferred.

Culture

Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being